Hi
Ive tried for a second time to perform a full scan on my 32-bit computer and it fails to complete.
Im going to have to uninstall the anti-virus from the computer.
I dont know why this has happened again.
Ive tried everything …clean re-installs etc.
I have comodo installed on my 64-bit just fine with no problems.
It may be my older computer is on the way out,
Or a 32-bit problem.
The full scan was just in a continual loop.
Any suggestions anyone.?
Thank you.
There have been some problems reported with rootkit (and I think cloud) scanning enabled. Disable them and try again.
Hi deadman.
Yes ive tried your suggestions and to no avail.
The first time i tried the scan went into 4 hours and still did not complete.
I tried again yesterday with a clean installation and still would not complete a scan.
Then to top it off the defence+ module stopped working.
It maybe my 32-bit machine .
I may have to try another fresh re-install.
If i have the patience .
Ive given up with comodo on the 32-bit computer.
It went nuts and blocked everything.
Only thing left for me to try is the clean-up tool.
(:AGY) :rocks:
Does the scanner get stuck at a file and then it won’t continue?
hi
yes thats what it appears to do.
any suggestions please,?
thanks.
Problem solved.
Ive managed to get the full suite up and running on my 32-bit.
Yay,
running like a charm.
:rocks: (:NRD)
How did you get it to work?
Hi.
I put the known clean files into the exclusions in the av settings.
But i downloaded the anti-virus on its own first of all and then after scanning changed to the full suite.
:SMLR :rocks:
It would help Comodo filing file a bug report in the Bug Reports - CIS board following the format as described in FORMAT & GUIDE - just COPY/PASTE it!.
Also follow How to determine which file is causing a manual scan to hang to determine what file was causing the scanner to be hung. Please add this information to your bug report.