Full Removal of Comodo Firewall Pro 3 with SafeSurf Toolbar (If Regular Uninstall Method Fails)

hi im struggling since the uninstall crash my comp…

i have used comodo fw for ages and always recommended it to anyone i meet on forums…

however this has been a shambles …no other word for it…

still here we are are … and thats the reality…

ragwing you know your stuff m8…and between crashes and reboots im at the stage where im left with the legacy keys and the 002 keys non will delete…

i would like to download you bat rar or exe file to finish off … so i can do a clean install
again…and get windows firewall binned…

i have look at the thread in great detail and for the life of me i cannot see a link at the bottom of any post…or infact anywhere in any post to your uninstaller…

do you think you could make a post with it on please it would be greatly appreciated…
ive spent nearly 2 days messing about with this…and my patience is wearing extremly thin…

its been an education mind so not all in vain…but i have better things to do with my weekend…
anyway i will use windows firewall for the next couple of days…and if you cannot help me it looks like i will have to use another highly rated product until i reformat in the spring to vista…that seems the only option for a clean install…

im not going thru all this again on the off chance that comodo may work properly if i install it again…i have uninstalled all 4 products at the moment boc/memory fw/hacker guard and the site verifier…i know i didnt have to really but i just wanted anything with comodo on it out of my machine…and that way i didnt miss anything…i can always re-install and indeed im going to do just that…when this god almighty mess is sorted…

thanks for all the volunteers hard work it is much appreciated…

and fingers crossed that the comodo team will have all the bugs ironed out over the next couple of months…

found the link in a quote on this page…

be lucky…and thanks…from the isle of man…

Well, for some it can’t be deleted, I think only SYSTEM has access to it actually.
Here’s how to do it:
Open regedit/regedt32, nighlight the key and select the Security\Permissions menu option. Turn on Replace Permission on Existing Subkeys. Highlight the group Everyone and set the type of access to Full Control. Now you’ll be able to delete it. The legacy is stored under the 00x keys, and is used for the Last Known Good Configuration in boot menu. It not meant to be deleted if you still have the driver installed, because if you do, you might mess up your system. But if it’s uninstalled, there’s no danger in doing that.
I think batch files doesn’t bypass this, so they might not be able to delete those keys, as they most likely will use the current user’s access rights, and not the one for SYSTEM.

Cheers,
Ragwing

obviously a reader of the forum cannot see the links until he or she logs-in onto the forum.
as now i have registered the link is easy to spot at the bottom of your post…
i have a query while i have your attention please…and that is i noticed some left over registry entries from other programs i have used on a trial basis example being acronis
security suite…will it be ok to delete these leftovers as well do you think…

anyway i tried the uninstaller and no joy with the legacy entries so will do as you suggest above thanks…

i will report back even if successful i owe you that…

thanks again from manxland…

Yes, they’re safe to delete.

Yeah, seems like the protection prevents that.

Cheers,
Ragwing

Ragwing, thanks for identifying those extra keys and adding them to your revised batch file.

I’ve added the keys above to my original post at the beginning of this thread just keep things consistent and up to date.

Steve

Okay, good to hear. I found them while looking for some other registry keys ;D

usss and ragwing thanks lads…

all legacy keys removed manually…
one thing tho that still aint right…when i click on start/ help and support…nothing happens no page loads…however it runs in task manager for about 30 seconds before dissapearing again…but for sometime yesterday all the shortcuts on the lefthand side there just vanished…they are all back now tho…

any ideas why the help and support applet wont load properly…

hello i am using vista 64bit and i am trying to get rid of comodo. i tried the .bat but it doesnt remove the legacy keys. i tried it manually with regedit but it says i am not allowed to change the permissions… wtf i am the administrator!!! please help

Generally, the “Legacy” keys that are left behind pose no issue for subsequent installations or updates to CFP. For unknown reasons, not everyone can remove these particular keys, despite modifying permissions and elevating access privileges.

I would set aside one hour to remove CFP using the set of instructions at the beginning of this thread. I actually had to do this last night to install the latest version on my laptop (updated from v.273), and it worked! Yeah, that IS a lot of work and time, but I think the latest version is finally offering users a much-improved updater utility for those migrating from v.276.

i sure hope one of you guys can help out here…

i removed all of comodo as stated in posts above however the other today i clicked on help and support…the hour glass showed and heldstv or scv showed in task manager for about 20 secs sometimes longer on subsequent tries to open help and support,
so i thought that a registry cleaner that i downloaded regsupreme i think its called, …it was recomended at the beginning of this thread…i also used 3 light free cleaners i have used for several years without a problem i.e. never had to use one of their back ups because of a malfunction after use…so i undone the changes that reg supreme had cleaned/made, but no luck it didnt make h&s load fully…so i rebooted without cleaning again with regsupreme, everthing was normal until the welcome screen came up…i clicked
my only user account, then tried to type in my password , only no *************** { blobs } it wont let me type in my password…keyboard is fine as i have tried all f8 and f11 options on boot up…and exactly the same,it wont let me type in my password to my user account or my administrator acc…

now im stuck with a comp i cannot get into…is there anything that could have been reloaded when i used the undo option on the reg cleaner that could be the cause of my plight…???

i have been looking on google for similar troubles…and it has happened to others after a ms update in october 06…none of the little work arounds they had found never worked for me an example press ctrl alt del twice got them to windows classic logon and then it allowed them to type…well mine wont unfortunately…
anyway i had a reformat last june and sp2 added with that then all updates automatic…
im running xp home edition

any advice welcome as i had a perfectly fine computer before all this with my comodo installation…
i cannot reformat as theres too much work on it…

and its not an infection as im very security concious and keep my machine as tight as a drum…avg av comodo firewall [under normal times }spyware terminator for its active shields only spyware doctors shields were rated better but s/doctor is to heavy on rescourses to run fulltime…
spyware doctor on demand only and several other on demand no running processes scanners…and to top that lot of i use several on -line avs as scans…
and as stated i keep my registry in good nick…

ps im using my windows98 comp 4gb hard drive 1.38 left after os install…ya gotta laugh iant you…we paid good money for these all them years ago…
its like taking a ride on a dinosaur…
anyway its give me a chance to give google a evening vewing but no luck as to a fix tho…

Keep trying Safe Mode…

If you can boot into Safe Mode, launch System Restore (Start > Help and Support > Pick a Task) and revert back to a previous restore point.

If you have no restore points, boot into Safe Mode and select “Last Known Good Configuration” from the choices listed.

If you have the Windows Recovery Console installed, you may be able to repair Windows.

If you have it, have you tried using the Windows XP CD to boot your machine?

It certainly sounds as if you damaged a critical part of your registry.

You can download the following tool from microsoft to open an
instance of regedit as system in Windows Vista:

http://www.microsoft.com/technet/sysinternals/utilities/psexec.mspx

The following command line will open a “system” regedit:

psexec -s -i regedit

(Note: You have to execute this command line from an “administrator” command
prompt [right-click command prompt and click run as administrator])

PsExec works on Windows Server 2008, Vista, NT 4.0, Win2K, Windows XP and Server 2003 including x64 versions of Windows.

comodo: never again

thank you guys but i have tried too boot in safemode / last known successful configuration etc…several times as with the other options in tapping f8 at boot up…

the boot up is fine until the entering password stage … then i cannot type in my password…if i did not have my machine password protected i would have no major problem
after ridding my machine completely of comodo it rebooted several times no problem and i checked that the comodo entries in registry were still deleted … which was the case…
so i deleted all restore points upto that point so as there was no chance that any comodo entries would be restored at a later date…
however there will be several restore points there now for the last 3 days or so…
as for the reload disk i have one … however its for the original version that was on my machine … and not the re-format version… as a tech reformatted for me…
this machine is 18 months old only…next reformat was due in six months after vistas first
service pack was released…so im still on xp home edition service pk2…

this only happened after i undone/restored that which the registry cleaner had deleted…
im sure once im back in and run that registry cleaner to delete that which i restored my problems are minimal again…

any advise on where to ask for help otherwise it looks like i job for a pro…and they cost dear…

thanks for any advices given to this point guys…but the advices so far assume i can get past the logon stage…however once past the logon stage i will be fne …someone get me past it please…

It simply amazes me that we are up to four pages of forum discussion dealing with uninstalling/updating CFP. By now this should have sent a signal to Comodo that their uninstsall/update programs are not doing their job and causing many users a great amount of pain. Comodo really needs to improve in this area.

Al

im not bothered about the ethics of it adric…

i just dont want to have to have the hard drive taken out and slaved to another comp so as to extract and store my data externally until my comp is reformatted and the data returned…

the comp is fully loading and has updated in the back ground … as it advised me last night not to unplug until update was full installed…it will shut down automatically… they were the 2 m/s critical updates installing again…the reason they installed again was because i tried to start the comp under a different profile by tapping the f11 option on reboot…

@ manxman:

This is a very long shot, but did you by chance ever create a Password Reset disk for Windows XP on your machine? Info: http://support.microsoft.com/kb/305478

Somehow, you need to clear the password on your system. Yes, there are other ways of doing it, but that is for “discussion” elsewhere.

I wonder if your boot.ini file or Master Boot Table became corrupted? You might search for those terms and see if there might be other solutions floating around.

Otherwise, it appears you’ll have to pull the HDD and extract the data off of it. Things could be worse, I guess. At least, you seem to have a decent chance at recovering your data.

@ adric: No argument there, but I think v.277 may represent the light at the end of the tunnel, as it updated without issues from v.276 on my desktop system. Still, Comodo needs to release an officially-sanctioned (read: thoroughly tested) standalone uninstallation utility, similar to that which has been available from Norton/Symantec for a number of years now for their products. Users of earlier versions (e.g. v.268, v.273) deserve nothing less.

Somehow, you need to clear the password on your system. Yes, there are other ways of doing it, but that is for “discussion” elsewhere…

quite right sss if i was not using a password protected account i would not be having this problem…as windows is fully loading…

your statement above could you tell me more please im no computer novice … nor am i an expert… however i am competent…and obviously you know a way in thats not for public consumption…so i would much appreciate a private convo on this matter…sooner rather than later if poss…i will leave my email if required…

manxman,

I’ve PM’d you a couple methods to reset the password. I think Bart’s PE also has a plugin to help with that, as well.

LM