frozen laptop

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#1

HI Í´m new to your forum. And a very basic computer user. I have an emachine e620. Quite new only two months or so. Since beginning it has had comodo antivirus. Last week however, computer froze down to a crawl. Any instruction takes hours to start. tried running a COMODO scan but it took 10 hours to scan 557 files!

I have restored the computer to 15 September 2009 but no help.

Last week I installed IE8 and also an upgrade to Java. Could htis be the problem?

Any suggestions to solve this.

#2

Please read here
https://forums.comodo.com/feedbackcommentsannouncementsnews_cis/workaround_for_the_99_cpu_problem_with_the_latest_virus_db_updates-t46150.0.html

Dennis

#3

Hi Dennis

thanks for the suggestion. It seems to have worked as it is now operating and, as far as I can tell, there is no lagging or freezing. And I am emailing oyu from the laptop in question.

However, as suggested, I have initiated a Comodo scan. The virus database started 40 minutes ago. and jumpealmost immediately to 30% and has been frozen there since then. Is this_normal?

#4

Unfortunately, yes. The database is quite large, so it takes a long time to download even on a fast connection. The progress indicator isn’t a very useful indicator of how the download is actually progressing. It will stay at 30% for most of the download. Are you seeing network activity?

#5

I-ve got 0 inbound and 4 outbound connections. And 62 applications running…

Whilst this virus update is taking place, should I not be using the laptop? Or won-t it make a difference?

#6

Did the AV update finish by now?