Frequent crashing on two machine + nothing in active conection [NBZ]

TOPIC TITLE
This should summarise the issue. May be best to write it after drafting the issue report. A good title makes sure the right mods and the right devs look at the report


The bug/issue

  1. What you did: Nothing
  2. What actually happened or you actually saw:
    crashing comodo
    problem in active connection
    black screen with flashing cursor
  3. What you expected to happen or see:
    working comodo :stuck_out_tongue:
  4. How you tried to fix it & what happened:
    Rerun comodo or logoff and relogon
  5. If its an application compatibility problem have you tried the application fixes here?: no
  6. Details & exact version of any application (execpt CIS) involved with download link: 5.3.181415.1237
  7. Whether you can make the problem happen again, and if so exact steps to make it happen:
  8. Any other information (eg your guess regarding the cause, with reasons):

Files appended. (Please zip unless screenshots).

  1. Screenshots illustrating the bug:
  2. Screenshots of related CIS event logs and the Defense+ Active Processes List:
  3. A CIS config report or file.
  4. Crash or freeze dump file: http://pastebin.com/MbtKYZZX

Your set-up

  1. CIS version, AV database version & configuration used: it’s just the firewall no antivirus
  2. a) Have you updated (without uninstall) from CIS 3 or 4: no
    b) if so, have you tried a clean reinstall (without losing settings - if not please do)?: no
  3. a) Have you imported a config from a previous version of CIS: no
    b) if so, have U tried a standard config (without losing settings - if not please do)?: no
  4. Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.): no
  5. Defense+, Sandbox, Firewall & AV security levels: D+= safemode , Sandbox= enabled all settings , Firewall = safemode , AV = no anti virus
  6. OS version, service pack, number of bits, UAC setting, & account type: windows 7 64 bit sp1/ UAC max/ user
  7. Other security and utility software installed: microsoft . pecuniary
  8. Virtual machine used (Please do NOT use Virtual box): non i use VMware but comodo running on the master machine

Added missing info to first post

Could you please post in your first post the missing information.

Thank you

Dennis

  1. CIS version, AV database version & configuration used:
  2. a) Have you updated (without uninstall) from CIS 3 or 4: yes or no
    b) if so, have you tried a clean reinstall (without losing settings - if not please do)?:yes or no
  3. a) Have you imported a config from a previous version of CIS:yes or no
    b) if so, have U tried a standard config (without losing settings - if not please do)?:yes or no
  4. Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.):yes or no
  5. Defense+, Sandbox, Firewall & AV security levels: D+= , Sandbox= , Firewall = , AV =
  1. CIS version, AV database version & configuration used: it’s just the firewall no antivirus
  2. a) Have you updated (without uninstall) from CIS 3 or 4: yes or no no
    b) if so, have you tried a clean reinstall (without losing settings - if not please do)?:yes or no no
  3. a) Have you imported a config from a previous version of CIS:yes or no no
    b) if so, have U tried a standard config (without losing settings - if not please do)?:yes or no no
  4. Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.):yes or no no
  5. Defense+, Sandbox, Firewall & AV security levels: D+= safemode , Sandbox= enabled all settings , Firewall = safemode , AV = no anti virus

sorry for the missing information but some of those questions i didn’t uderstand
and some of them i didn’t know how to answer them

Thank you for your bug report in the required format.

Moved to verified.

Thank you

Dennis