For me the operating system has fallen, at reinstallation it was required to format a hard disk. I have lost the certificate. Through a site has deleted the old certificate, has ordered new by means of SecureEmail Certificate Sign Up Wizard. But me the error message “Our systems report there is already a valid certificate for firstname.lastname@example.org is produced… please contact support. Error code: 0251:16”
At attempt to delete the certificate through the web-form the message “You have no Certificate to revoke” is produced.
P.S. I ask a pardon for errors.