Flash player of Firefox always run sandboxed!


  1. What you did: I start Firefox 15.0.1
  2. What actually happened or you actually saw: Flash player is sandboxed.
  3. What you expected to happen or see: I wanna use Firefox without problems.
  4. How you tried to fix it & what happened: See the video
  5. If a software compatibility problem have you tried the compatibility fixes (link in format)?: No.
  6. Details & exact version of any software (execpt CIS) involved (with download link unless malware):Firefox 15.0.1
  7. Whether you can make the problem happen again, and if so precise steps to make it happen:Everytime when i start firefox
  8. Any other information (eg your guess regarding the cause, with reasons): No
    B. FILES APPENDED. (Please zip unless screenshots).:
  9. Screenshots of the Defense plus Active Processes List (Required for all issues): Attached
  10. Screenshots illustrating the bug: Yes
  11. Screenshots of related CIS event logs:Yes
  12. A CIS config report or file:Yes
  13. Crash or freeze dump file:No
  14. Screenshot of More~About page. Can be used instead of typed product and AV database version: Attached


  1. CIS version, AV database version & configuration: Comodo - Proactive Security
  2. a) Have you updated (without uninstall) from a previous version of CIS: No.
    b) if so, have you tried a clean reinstall (without losing settings - if not please do)?:Yes without changes.
  3. a) Have you imported a config from a previous version of CIS: No.
    b) if so, have U tried a standard config (without losing settings - if not please do)?:Yes
  4. Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.): No.
  5. Defense+, Sandbox, Firewall & AV security levels: Defense+ = Safe Mode, Sandbox = Enabled, Firewall = Custom, Antivirus = On Access.
  6. OS version, service pack, number of bits, UAC setting, & account type: Windows 8 Enterprise x 64, No UAC , Administrator account
  7. Other security and utility software currently installed: Malwarebytes’ Anti-Malware
  8. Other security software previously installed at any time since Windows was last installed: No
  9. Virtual machine used (Please do NOT use Virtual box): None.

[attachment deleted by admin]

And video

Thank you very much for your report in standard format, with all information supplied. The care you have taken is much appreciated by Comodo, and will increase the likelihood that this bug can be fixed.

Developers may or may or may not communicate with you in the forum or by PM/IM, depending on time availability and need. Because you have supplied complete information they may be able to replicate and fix the bug without doing so.

Many thanks again