Firewall keeps trying to update but never completes

??? For weeks now it keeps trying to update to solve a win 8 issue but I’m on xp 64bit and it has been going on for weeks now. I try to manually update, it says there is an update but then it says it can’t find the file. DUH??? because i don’t have win 8

What’s up with this. Finding a firewall for xp 64bit is not easy these days and I am never updating this operating system because of software and programs that I use on this thing. I have win 7 on another computer.

Help please

thank you

What version of CIS are you using? What do you mean with Win 8 issue? What is the problem that you are trying to solve?

The latest version of CIS, v5.12, was initially released to provide for Windows 8 but was later released for all platforms; being Windows XP and later.

If you are using 5.12 there is no need to manually update.

Thank you for helping me :-TU

5.10 is the one i am using

Again today 2 or 4 times already a window pops up saying there is an update and when I click yes it never finishes and say s there is a file missing.
When i look at web report it says something about a window 8 file that it can’t find?

I wasn’t aware of a 5.12 update. Should I just uninstall then reinstall the 5.12 ???

when I open panal and click update this is what i get;

Checking for updates…
Updates are available.
Retrieving… downloaded successfully.
Retrieving guard32.dll…
guard32.dll downloaded successfully.
Retrieving guard64.dll…
guard64.dll downloaded successfully.
Retrieving cmdcsr.dll…
cmdcsr.dll downloaded successfully.
Retrieving cfpver.dat…
cfpver.dat downloaded successfully.
Retrieving framework.dll…
framework.dll downloaded successfully.
Retrieving platform.dll…
platform.dll downloaded successfully.
Retrieving signmgr.dll…
signmgr.dll downloaded successfully.
Retrieving common.cav…
common.cav downloaded successfully.
Retrieving dosmz.cav…
dosmz.cav downloaded successfully.
Retrieving dunpack.cav…
dunpack.cav downloaded successfully.
Retrieving extra.cav…
extra.cav downloaded successfully.
Retrieving fileid.cav…
fileid.cav downloaded successfully.
Retrieving gunpack.cav…
gunpack.cav downloaded successfully.
Retrieving heur.cav…
heur.cav downloaded successfully.
Retrieving mach32.dll…
mach32.dll downloaded successfully.
Retrieving mem.cav…
mem.cav downloaded successfully.
Retrieving pe.cav…
pe.cav downloaded successfully.
Retrieving pe32.cav…
pe32.cav downloaded successfully.
Retrieving pkann.dll…
pkann.dll downloaded successfully.
Retrieving script.cav…
script.cav downloaded successfully.
Retrieving smart.cav…
smart.cav downloaded successfully.
Retrieving unarch.cav…
unarch.cav downloaded successfully.
Retrieving unpack.cav…
unpack.cav downloaded successfully.
Retrieving scrtemu.cav…
scrtemu.cav downloaded successfully.
Retrieving white.cav…
white.cav downloaded successfully.
Retrieving rkdenum.dll…
rkdenum.dll downloaded successfully.
Retrieving rkdhive.dll…
rkdhive.dll downloaded successfully.
Retrieving rkdntfs.dll…
rkdntfs.dll downloaded successfully.
Retrieving rkdscan.dll…
rkdscan.dll downloaded successfully.
Retrieving cfpconfg.english.lang.template…
cfpconfg.english.lang.template downloaded successfully.
Retrieving cfpconfg.arabic.lang…
cfpconfg.arabic.lang downloaded successfully.
Retrieving cfpconfg.brazilian.lang…
cfpconfg.brazilian.lang downloaded successfully.
Retrieving cfpconfg.bulgarian.lang…
cfpconfg.bulgarian.lang downloaded successfully.
Retrieving cfpconfg.chinese.lang…
cfpconfg.chinese.lang downloaded successfully.
Retrieving cfp.croatian.lang…
cfp.croatian.lang downloaded successfully.
Retrieving cfpconfg.croatian.lang…
cfpconfg.croatian.lang downloaded successfully.
Retrieving cfpconfg.czech.lang…
cfpconfg.czech.lang downloaded successfully.
Retrieving cfpconfg.dutch.lang…
cfpconfg.dutch.lang downloaded successfully.
Retrieving cfpconfg.estonian.lang…
cfpconfg.estonian.lang downloaded successfully.
Retrieving cfpconfg.french.lang…
cfpconfg.french.lang downloaded successfully.
Retrieving cfpconfg.german.lang…
cfpconfg.german.lang downloaded successfully.
Retrieving cfp.greek.lang…
cfp.greek.lang downloaded successfully.
Retrieving cfpconfg.greek.lang…
cfpconfg.greek.lang downloaded successfully.
Retrieving cavscan.turkish.lang…
cavscan.turkish.lang downloaded successfully.
Retrieving cfp.turkish.lang…
cfp.turkish.lang downloaded successfully.
Retrieving cfpconfg.turkish.lang…
cfpconfg.turkish.lang downloaded successfully.
Retrieving cfplogvw.turkish.lang…
cfplogvw.turkish.lang downloaded successfully.
Retrieving cfpconfg.hungarian.lang…
cfpconfg.hungarian.lang downloaded successfully.
Retrieving cfpconfg.italian.lang…
cfpconfg.italian.lang downloaded successfully.
Retrieving cfpconfg.polish.lang…
cfpconfg.polish.lang downloaded successfully.
Retrieving cfpconfg.russian.lang…
cfpconfg.russian.lang downloaded successfully.
Retrieving cfpconfg.serbian.lang…
cfpconfg.serbian.lang downloaded successfully.
Retrieving cfpconfg.slovak.lang…
cfpconfg.slovak.lang downloaded successfully.
Retrieving cfpconfg.spanish.lang…
cfpconfg.spanish.lang downloaded successfully.
Retrieving cfpupdat.spanish.lang…
cfpupdat.spanish.lang downloaded successfully.
Retrieving cfpconfg.swedish.lang…
cfpconfg.swedish.lang downloaded successfully.
Retrieving cfpconfg.ukrainian.lang…
cfpconfg.ukrainian.lang downloaded successfully.
Retrieving 1025.lang…
1025.lang downloaded successfully.
Retrieving 1026.lang…
1026.lang downloaded successfully.
Retrieving 1029.lang…
1029.lang downloaded successfully.
Retrieving 1031.lang…
1031.lang downloaded successfully.
Retrieving 1032.lang…
1032.lang downloaded successfully.
Retrieving 1034.lang…
1034.lang downloaded successfully.
Retrieving 1036.lang…
1036.lang downloaded successfully.
Retrieving 1038.lang…
1038.lang downloaded successfully.
Retrieving 1040.lang…
1040.lang downloaded successfully.
Retrieving 1043.lang…
1043.lang downloaded successfully.
Retrieving 1045.lang…
1045.lang downloaded successfully.
Retrieving 1046.lang…
1046.lang downloaded successfully.
Retrieving 1049.lang…
1049.lang downloaded successfully.
Retrieving 1050.lang…
1050.lang downloaded successfully.
Retrieving 1051.lang…
1051.lang downloaded successfully.
Retrieving 1053.lang…
1053.lang downloaded successfully.
Retrieving 1055.lang…
1055.lang downloaded successfully.
Retrieving 1058.lang…
1058.lang downloaded successfully.
Retrieving 1061.lang…
1061.lang downloaded successfully.
Retrieving 2052.lang…
2052.lang downloaded successfully.
Retrieving 3098.lang…
3098.lang downloaded successfully.
Copying : The system cannot find the file specified.

I have exactly the same bug. While attempting to update the log ends with:

Copying : The system cannot find the file specified.

Like the other user I have Comodo free firewall version 5.10 and Windows XP 64 bits.
Apparently this problem cannot be fixed?
Can someone confirm that if I manually uninstall 5.10 and install 5.12 this will work with the (rather exotic) Windows XP 64 bits?


o COPIED THE REPORT OF WHAT IT WNATS TO DO oops sorry about caps

Version 5.12.256249.259910 October / 2012

Windows 8 Support
PPPoE protocol driver can cause crashes in Windows 8

Version 5.12.252301.255110 October / 2012

Windows 8 Support

Version 5.10.228257.225312 March / 2012

Compatibility with other security suites is improved in Windows 7 x64
BSOD when corrupted executables are loaded in memory in Windows 7 x64
HIPS can leak process handles with a special set of access rights
Smart scan crashes under certain circumstances

Version 5.9.221665.219723 January / 2011

Bug causing failed detections on stateful mode on non-NTFS volumes

Version 5.9.219863.219619 December / 2011

Seamless Trustconnect integration: CIS now detects unsecured wireless connections and lets you use your trust connect account seamlessly
Smart Scan: We have introduced one of the smartest quick scans in the world based on COMODO Autorun Analyzer Technology.
Malware deletion: Some files were not able to be deleted by CIS even after reboot
We have moved some of the settings in from More->Preferences to their releveant sections in Firewall Settings etc.
Dragon is included with CIS setup(Optional like GB)
CAV causes some applications e.g. Nero to load too late

Version 5.8.213334.213120 October / 2011

Simplified installation experience
Seamless integration with COMODO ESM 2.0 Business Edition
Enhanced protection mode: Defense+ is now stronger in 64 bit operating systems
New options for popup alerts and antivirus alerts
Look and feel
Resource consumption and performance
Firewall does not work properly on Bluetooth PAN adapters
Antivirus crashes on files that reside on bad sectors
Various race conditions exploited by malware to evade Defense+
CMC is not show properly
Startup folders are not configured for all users

Version 5.5.195786.13834 July / 2011

WEB installer now supports more reliable installation experience e.g. support for resuming broken downloads
Program updater now uses a new updating mechanism which reduces the update size significantly
Minor GUI fixes and corrections
Various incompatibilities between BO defense and various applications(e.g. games, windows applications etc.)
License manager does not work properly when system time is modified
Various crashes related to the antivirus engine

Version 5.4.189822.135510 May / 2011

Installation experience on Windows 7 and later
Realtime performance impact to the daily PC operations should belower in this version
HIPS doesn't block some actions that can be used by malware
HIPS doesn't block modifications to the protected files under certain conditions
Firewall sometimes blocks safe applications such as MSN messenger, Skype
Some installers crash when CIS is installed
Firewall does not detect MAC Spoofing although "Protect the ARP Cache" option is selected
Firewall causes high DPC latency under certain conditions
Antivirus crashes while scanning specially crafted .PST files
Antivirus crashes after or during virus database updates

Version 5.3.175888.122712 January / 2011

5 skins from COMODO, including a native windows skin
AV database updating - Virus DB size reduced significantly
AV engine - fixed some bugs and added new detection mechanisms
Cloud scanning is enabled by default in manual scanner now
Installer - It now enables/disables windows firewall/defender during the installation/uninstallation
CIS causes unnecessary DNS queries and update checks
AV does not properly validate the revocation status of the SOME certificates
AV scanning freezes if rootkit scanning is enabled
FW shows too many listening connections
AV scanning crashes on some compressed files
CIS causes massive amount of entries in windows security audit logs
AV does not validate the revocation status of the certificates in signed binaries
BSOD in cmderd.sys

Version 5.3.174622.121629 December / 2010

Rootkit Scanner - Hidden registry keys, files and folders are detected
5 skins from COMODO, including a native windows skin
AV database updating - Virus DB size reduced significantly
AV engine - fixed some bugs and added new detection mechanisms
Cloud scanning is enabled by default in manual scanner now
Installer - It now enables/disables windows firewall/defender during the installation/uninstallation
CIS causes massive amount of entries in windows security audit logs
AV does not validate the revocation status of the certificates in signed binaries
BSOD in cmderd.sys

Version 5.0.163652.114211 November / 2010

THANKS! Comodo thanks its beta testers whose feedback made this release possible
Spyware Scanner detects and cleans malware infections in PC registry and disks
Cloud based Antivirus detects malicious file even if virus defintions not up-to-date
Cloud based Behavior Analysis system can detect zero-day malware INSTANTLY
Cloud based Whitelisting of trusted publisher easily identifies a safe file and vendor
Game Mode to suppress alerts, updates and scans from interfering with gaming
Heuristic detection identifies real file behind requests of “interpreter” applications
Application Control for users to restrict execution to known good applications only
Windows Compatibility from new Sandbox default application isolation level
Application Compatibility with easily identified safe files and trusted vendors
User Interface with new status allows instant user action to reported events

Version 4.1.150349.9209 June/ 2010

NEW! Sandbox button in elevated privilege alerts: Privilege elevation alerts now include a sandbox button to run installers in limited mode.
IMPROVED! Default security policy is modified so that outbound firewall connection alerts are shown for the unknown applications.
IMPROVED! Online Lookup: Defense+ now checks the applications online in real-time before automatically sandboxing them.
Incompatibility problems with many applications(e.g. HD Speed, Autocad etc)
Already submitted files can be submitted again under certain conditions
Defense+ does not show protected registry key modification alerts for sandbox applications in Windows XP 64
Windows System Restoration fails because of file sfi.dat
Cfp.exe freezes while showing real-time virus detection dialog
Antivirus crashes while scanning certain files

Version Version 4.0.141842.82812 April/ 2010

Standalone installers in addition to the web based installer
ARP spoofing protection does not protect against certain attacks
Automatically sandboxed applications can modify existing protected files under certain conditions
Proxy authentication in updater settings does not work
CIS is now available in 16 languages

Version 4.0.138377.77924 March/ 2010

Defense+ registry protection misses some keys in Classes root hive
Cfp.exe crashes while showing realtime virus detection alerts under certain conditions
Cfp.exe sometimes shows wrong sandboxed process notifications
Sandboxed IE8 can not save bookmarks
Some virtualized programs do not read/write registry keys properly
Some sandboxed applications do not disappear in active process list
CIS4 does not handle RDP session switching properly
Firewall rules can not be deleted under certain conditions

Version Version 4.003 March/ 2010

What is new in COMODO Internet Security 4.0.x?
THANKS! COMODO would like to thank all of the BETA testers who voluntarily joined the beta testing program and provided the feedback about the product.

Seamless Live Expert help Integration
This version has a built-in Live Support for getting instant help from the experts for any type of problems.
New User Interface Theme
A new user interface theme has been introduced with this version.
New Web Based Installer
Now, there is a single setup file which downloads and installs the required products according to operating system the computer has. The product installers are created with Microsoft Windows Installer for native installation/uninstallation support.
Integrated Sandbox
Proactive Defense i.e. Defense+ now includes a built-in sandbox which combines file system/registry virtualization and least-privileged user account principle in order to combat with unknown malware.
Default Deny Protection
Defense+ now automatically sandboxes all unknown applications/executables until they are analyzed.
Significantly fewer number of popup alerts
Defense+, with the help of new sandboxing technologies, has a more powerful default security policy while having significantly fewer number of alerts compared to previous versions.
Also in this version, Defense+ and Firewall, by default, do not create automatic rules for already known safe applications.
Popup alerts layout
The new popup alerts now include additional options which allow the users to take COMODO Time Machine snapshots or set Windows system restore points, submit suspicious files for immediate analysis.
Antivirus Engine
Antivirus engine is improved for better detection and cleaning. The new engine now has disinfection support for the infected files. A new command line virus scanner (cavscan.exe) has been introduced in order to address the need for scanning the computers in windows safe mode or scanning files transferred from MSN etc.

Version 3.14.130099.5871 February / 2010

Defense+ File Protection can be bypassed under certain scenarios
Threatcast registration fails in some 64 bit operating systems
AV does not update the virus database properly under certain circumstances

Version 3.13.125662.57928th December / 2009

NEW! AV engine was integrated

Version 3.13.121240.57425th November / 2009

AV engine now includes more advanced detection techniques
Windows XP 64 registry protection has been hardened
Defense+ does not handle object names properly (Reported by our forum member wj32)
Defense+ does not protect against registry key ACL modifications (Reported by our forum member wj32)

Version 3.12.111745.56018th September / 2009

Removed some of the reasons that make AV to report false positives
Addressed some bugs that cause intermittent crashes of the GUI and the helper service
CIS causes high DPC latency after prolonged time of network heavy traffic

Version 3.11.108364.552 25th August / 2009

Memory scanner now includes more advanced techniques to detect viruses in memory
AV consumes huge memory while scanning some compressed files
AV reports incorrect archive names under some circumstances
AV causes freezes in 64 bit operating systems under certain circumstances
AV crashes while scanning certain packed files
Sometimes windows updates can not be installed while CIS is installed

Version 3.10.102363.531 7th July / 2009

COMODO Secure DNS is introduced as a new free service
COMODO HopSurf Toolbar - COMODO SafeSurf Toolbar has been discontinued and superseded by COMODO HopSurf Toolbar
CIS now allows the users to change the URL for the program and virus updates
CIS now has a better support for Windows Security Center integration in Windows Vista SP1 and later
AV engine now supports more archives and has better detection capabilities
Direct disk access false alerts have been reduced
Some applications do not run when CIS is installed in Vista 64 bit
Antivirus scans excluded folders
Firewall does not show some connections under high load
Firewall sometimes causes the PC to freeze in windows XP 32
cfp.exe crashes when HIPS alerts timeout

Version 3.9.95478.509 15th May / 2009

THANKS! Comodo would like to thank the BETA testers and the translators, whose invaluable efforts made this release possible.

Multilingual Support: CIS now supports other languages
Stateful File Inspection for Realtime Virus Scanner
Integrated In Memory Virus Scanner(i.e. Integrated BOClean)
Live Expert help is provided as a 30 Day Trial
Default popup layout changed to the basic layout in order to encourage the use of it
Stronger Defense+ protection: New types of defenses are added e.g. Clipboard logging, Keyboard input blocking etc.
Keyboard and Screen access alerts are improved and number of false positives are reduced
Stronger Defense+ protection while the Windows is Booting/Shutting down
Stronger Default Firewall policy in order to better hide from attackers(Thanks to feedback from our forum moderator Ronny)
Configuration Management window is changed
Submission functionality for the Quarantined items added
Avntivirus heuristics does not detect some files properly
Defense+ BO protection incompatible with Spy Swepper virus scanner.
CIS does not validate digital certificates properly
CIS blocks some application from being executed
BSOD while CIS is being uninstalled
CIS does not detect some types of shellcodes upon a BO attack
CIS erroneously reports buffer overflow attacks for some applications under certain circumstances
CIS does not scan spcially created RAR files properly (, first reported by Thierry Zoller)
CIS creates duplicate file name entries for some protected file access alerts
Right click scanner reports "Antivirus Engine is not initialized"
Threatcast registration does not work properly(This bug caused some users unable to see TC statistics)
CIS occasionally crashes while submitting the files
CIS firewall drivers sometimes cannot be restored by the diagnostics utility
CIS did not scan NTFS streams during manual scanning
Windows Logon Screen is shown when CIS is installed under certain circumstances(Windows created a password bug)

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So now I am going to click YES and in one hour it will do it again. There is something wrong here guys ang girls. There is a file that the update is looking for and win xp does not have.

As far as win xp goes why would I update my operating system when? I works great! Powered by Asus, artic cooling, and 64 athlon ; creative audigy; sunbeamtech 20 in 1 front loader that also controls two fans with an lcd display. I love that thing. I plug my guitar right in the front of my computer and record it. It is not compatible with vista or win7

I did some checking on my own system. I have several WIndows installations one of them is a 64 bits Vista. I think this problem may be limited to 64 bit Windows installations.

Could you guys try the following workaround? Go to the CIS installation folder and see if the is present. If not copy it from the repair folder.Then run the update again and let us know if that helped or not.

Well let clarify here before I do anything; i do not see it in either folder as you have written it.
I have an;
Inspect system file
Inspect security Catalog

In my repair file I have the same files except an “Inspect security_m Catalog”
Is this what you are talking about?

EDIT: I am happy to report that my assumption previously posted of a missing file was correct. I want to thank you EricJH for you help. I decided to follow your instructions and copied Inspect security_m Catalog into the main folder and tried an manual update. It updated and prompted a restart and now I am at cis 5.12; I hope this helps other people out and I will recommend cis and this forum in the future.

PS. I was very concerned because years back a I was a victim of the avg antivirus xp 64 bit update debacle. I went to their forums and got no response or any help. They just completely ignored me and the solution they offered was very confusing for a regular user like myself.

Thank you and many blessings :-TU

Thank you for reporting back. I did take another look but did not find a file called but of course I could find which together with inspect.inf is needed to be able to install the inspect.sys driver (packet filter driver).

In short for everybody with this problem. Please copy the from the repair folder to the main installation folder.

I run Win XP 64 bit and had exactly the same problem when trying to update CIS:
Copying : The system cannot find the file specified.

I checked for file in Comodo folder - it wasn’t there.

I followed the instructions of EricJH, found in repair folder, copied it to Comodo folder and tried to update CIS again. It worked this time!

This work-around solved the problem for me as well (on WinXPpro 64bit):

Just to be precise: Please copy the from the repair folder to the main installation folder.

Thanks EricJH!

Thx for noting.

When using XP x64 the seems to be the problem maker. This file does not show up in Vista x64 (where I checked for cross reference).