Firewall does not show alerts in Windows 8.1 [V6]

A. THE BUG/ISSUE (Varies from issue to issue)

  • Summary - Give a clear summary in the topic subject, NOT here.
  • Can U reproduce the problem & if so how reliably?:
    Sometimes CIS allows the computer to connect to the patch and sometimes it does not.
  • If U can, exact steps to reproduce. If not, exactly what U did & what happened:
    a: ?
    b: ?
    c: ?
  • If not obvious, what U expected to happen:
    ?
  • If a software compatibility problem have U tried the conflict FAQ?:
    ?
  • Any software except CIS/OS involved? If so - name, & exact version:
    ?
  • Any other information, eg your guess at the cause, how U tried to fix it etc:
    With Windows 7 it was always firewall alert connect.

B. YOUR SETUP (Likely the same for each issue, so you can copy forward)

  • Exact CIS version & configuration:
    COMODO Internet Security 6.3.302093.2976 Proactive Security
  • Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV:
    ?
  • Have U made any other changes to the default config? (egs here.):
    ?
  • Have U updated (without uninstall) from a CIS 5?:
    No
    [list type=lower-alpha][li]if so, have U tried a a clean reinstall - if not please do?:
    NA
    [/li]- Have U imported a config from a previous version of CIS:
    ?
    [li]if so, have U tried a standard config - if not please do:
    ?
    [/li]- OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
    Windows 8.1 Pro x32
    UAC set to ?
    Not a Virtual Machine
  • Other security/s’box software a) currently installed b) installed since OS: a=NOD Antivirus 7 b=?
    [/list]

C. ATTACH REQUIRED FILES

  • Always attach - Diagnostics file[nobbc], Watch Activity process list, dump if freeze/crash. (If complex - CIS logs & config, screenshots, video, zipped program - not m’ware)
  • After you have attached the required files to your post please delete this section (section c) from your report.

I’m sorry, but bug reports outside of the Beta board must be in the standard format. This can be found here. Just copy and paste the code. Then put your responses after the colons.

Let me know if you have any questions.

Thanks.

This complexity is NOT unproductiveness Why do you want this format best interest of others important BUges instead of coordination

Taking into account those who are not proficient in the English language

:frowning:

Please edit your first post so that it is in the main format. Once you have answered the fields you feel comfortable with I can work with you to help fill out the rest. The format is used to ensure that enough information is given to fully replicate the problem. As you have seen in the Beta board, the devs have often had problems replicating the reported issues. Part of the reason for that is that I have not enforced an extensive format like this. If I had they probably would have been able to replicate many of the reported issues easier.

Let me know if there is anything I can do to help.

Thanks.

PM reminder sent.

Okay, I think there may have been a miscommunication. I have thus edited your first post so that it is in the required format. However, there is a lot of information missing. Where information is missing I have put a question mark. Please answer all of the questions which are marked with a question mark.

If you have any questions please feel free to ask.

Thanks.

PM reminder sent.

For the time being I will move this to the Non-Format Verified board.

Topics in this board are rarely looked at by the devs, and even if they are it is unlikely the devs can fix the bugs reported. The reason is providing all of the requested information, along with the required files, ensures that the devs have enough information to understand and identify the bug. Thus, without this it becomes very difficult to replicate a bug such as yours.

Some of the missing information has been added, but there is still a large amount which is missing. Once you are able to supply the requested information I can move this back to the main bug reporting board for processing.

If you have any questions please do not hesitate to ask.

Thank you.

Thank you to Edit subject
I am sorry for the problems that caused you

No problem. If the problem continues, and you are able to provide the rest of the information, I can move it back for processing.

Thank you.

Can you please check and see if this is fixed with the newest version (7.0.313494.4115)? Please respond to this topic letting us know whether it is fixed or if you are still experiencing the problem.

Also, note that all bug reports in the Non-Format section of the forum, which is where this report currently is, are mainly not looked at by the devs. Thus, if the bug you were experiencing is still not fixed please edit your first post so that it is in the correct format (found here, with all required attachments), so I can forward this to the devs and get this problem fixed.

Thank you.

PM sent.

The piece will be tested laterو because I have a math exams

sd ahmad has informed me via PM that he is no longer using Windows 8.1, and thus cannot test this. I will therefore move this to Resolved.

Thanks.

Did not solve the problem

and Did not solve the problem in comodo 7

Thank you. In that case I think it’s probably best to create a new bug report for this. This thread has become a bit long already. You can copy the code from your first post so you do not need to start from scratch. We can then continue this in the new bug report topic you create.

Thanks.

I’ve been having this problem for a few months too, despite numerous complete uninstalls and clean installs without using an existing config file.

Have been unable to identify why Comodo is blocking access to the XBox 360 System Video Player because alerts are not provided at any level setting and events are only occasionally being recorded in the logs.

Please start a new topic for this and we can discuss this there.

Thanks.