After updating to CIS 8, Firefox will now no longer download files properly. It seems to especially affect exe files as Firefox attempts to create a .exe.part file in the Temp file as specified by the Windows Environment Variables. Currently the only posted fix is to completely uninstall and reinstall CIS 8.
A. THE BUG/ISSUE (Varies from issue to issue) Can you reproduce the problem & if so how reliably?:
It can be reproduced about 90% of the time. If you can, exact steps to reproduce. If not, exactly what you did & what happened:
1:Using Firefox, attempt to download an EXE file.
2:?
3:? One or two sentences explaining what actually happened:
When attempting to download the exe file, you receieve an error that reads, “…exe.part could not be saved, because an unknown error occurred…Try saving to a different location.” One or two sentences explaining what you expected to happen:
The exe file should have simply saved to the specified download directory. If a software compatibility problem have you tried the advice to make programs work with CIS?:
Yes Any software except CIS/OS involved? If so - name, & exact version:
Due to the infrequent reports, I suspect that NOD32 in combination with CIS could be the culprit. Any other information, eg your guess at the cause, how you tried to fix it etc:
When Comodo Firewall is uninstalled, the problem goes away. This is a bug that has appeared only with the latest version of CIS. The previous version did not have this issue.
B. YOUR SETUP Exact CIS version & configuration:
Comodo Firewall v 8.0.0.4344-
HIPS- Safe Mode
Firewall- Custom Ruleset
Comodo Firewall Security is active. Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV:
HIPS
Autosandbox
Firewall Have you made any other changes to the default config? (egs here.):
Just made an autosandbox exception for OFX file type. Have you updated (without uninstall) from CIS 5, 6 or 7?:
No if so, have you tried a a a clean reinstall - if not please do?:
N/A Have you imported a config from a previous version of CIS:
No if so, have you tried a standard config - if not please do:
N/A OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
WIndows 7 SP SP1 64-bit, UAC Off, Admin Account, Not running in a virtual environment Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system:
a= b=NOS32
Sorry…I wasn’t attempting to cross-post. I wanted to put this issue here so it is listed as a bug with the program. I can tell you that is issue is fairly consistent as I was having this exact issue with the save version of Comodo Firewall on a previous Windows installation. The only thing that makes the problem go away permanently is to uninstall Comodo Firewall. I hope that the devs can look into this and see if they can figure out what is causing this to happen.
A. THE BUG/ISSUE (Varies from issue to issue) Can you reproduce the problem & if so how reliably?:
It can be reproduced about 90% of the time. If you can, exact steps to reproduce. If not, exactly what you did & what happened:
1:Using Firefox, attempt to download an EXE file.
2:?
3:? One or two sentences explaining what actually happened:
When attempting to download the exe file, you receieve an error that reads, “…exe.part could not be saved, because an unknown error occurred…Try saving to a different location.” One or two sentences explaining what you expected to happen:
The exe file should have simply saved to the specified download directory. If a software compatibility problem have you tried the advice to make programs work with CIS?:
Yes Any software except CIS/OS involved? If so - name, & exact version:
Due to the infrequent reports, I suspect that NOD32 in combination with CIS could be the culprit. Any other information, eg your guess at the cause, how you tried to fix it etc:
When Comodo Firewall is uninstalled, the problem goes away. This is a bug that has appeared only with the latest version of CIS. The previous version did not have this issue.
B. YOUR SETUP Exact CIS version & configuration:
Comodo Firewall v 8.0.0.4344-
HIPS- Safe Mode
Firewall- Custom Ruleset
Comodo Firewall Security is active. Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV:
HIPS
Autosandbox
Firewall Have you made any other changes to the default config? (egs here.):
Just made an autosandbox exception for OFX file type. Have you updated (without uninstall) from CIS 5, 6 or 7?:
No if so, have you tried a a a clean reinstall - if not please do?:
N/A Have you imported a config from a previous version of CIS:
No if so, have you tried a standard config - if not please do:
N/A OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
WIndows 7 SP SP1 64-bit, UAC Off, Admin Account, Not running in a virtual environment Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system:
a= b=NOS32
There is no problem to download this file.
Firefox 35.0
CIS8.0:
Firewall - Custom;
HIPS - Safe;
Autosandbox - OFF;
Viruscope - OFF;
Website filtering - OFF.
It seems like collision between Comodo and NOD32 modules. Since v5 NOD32 has own HIPS, maybe it’s a problem.
I wonder…can anyone else here maybe use a trial version of NOD32 to see if they can recreate the issue? I noticed that the previous version of CIS doesn’t have these issues. Also, I noticed that I have no problem downloading files using Chrome.
Hmm…I have a 2-year subscription with NOD32 so I don’t think that uninstalling the software would be feasible. I can probably test to see if uninstalling NOD32 fixes the issue. I CAN say that removing Comodo fixed the issue until it was reinstalled again.
Hi,
BTW, I just reloaded Windows one more time to make sure that it’s not just a bad installation or viruses. I am having the same issue again with Firefox. Removing the data under about:config for network.http.accept-encoding doesn’t seem to fix the issue either. I wonder if there is an issue with NOD32 + Comodo Firewall 8…
