False Positives??

Leebme · May 2, 2006, 6:51pm

I have just completed checking a large file storage system and it seemes that I am getting FP on some files that I know are not infected. I have ran 3 other AV on the same files and they don’t show any problems at all. In fact, Kaspersky AV was just run last night on the same files with no problems shown.
Is anyone else seeing any problems?
The FPs I am seeing are mostly Viruv.DOS.HLLO.generic.
Thanks.
Lee

system · May 2, 2006, 7:30pm

Same here too Lee.

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system · May 3, 2006, 3:35am

You can report to Comodo research lab about the false positive detection by submitting the file. It has one option for user to submit the supected file to comodo lab for analysis. You may get reply about the submitted suspected files through mail if you provide email addredd while submitting the suspected files.
Option: Main Window->Quarantine Page->Submit Suspected file->Submit files. Suspected File Submission dialog will be displayed.

system · May 3, 2006, 4:04am

Hi kishork,I have tried several times to submit.Maybe a bug?

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system · May 3, 2006, 7:57am

This could be problem accessing the upload server. Which being checked. Any one can submit a single file?

mike6688 · May 3, 2006, 8:37am

I’m also getting the same false positive, but, have tried numerous times to submit, but, keep getting an error

Leebme · May 3, 2006, 2:23pm

I had not uploaded the file as I knew that the file was SAFE. However, They may be able to see why CAV is calling FPs with it so I will try and UL it in a few minutes. Thanks for the suggestion.
Lee

system · May 3, 2006, 2:45pm

Hi kishork,just tried again to send a single file.This submit file dialog stayed open for about 5 minutes and then got error message same as one I posted eariler here. tim

Leebme · May 3, 2006, 4:15pm

Same as above for me. No go. And I even added all of the AV programs to trusted before I tried a second time. Must be a bug in there somewhere.
Lee

system · May 4, 2006, 2:37pm

Still unable to submit file. tim

Melih · May 4, 2006, 7:43pm

Pls try again Tim.

thanks
Melih

system · May 5, 2006, 2:38am

Thanks Melih for reply. Still unable at this time.

This is how I’m tring to send.

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system · May 5, 2006, 7:31am

Now CAV program updates has come. Pl run updater and try again to submit the files.

mike6688 · May 5, 2006, 9:02am

After the update I was able to submit the files. Thank you.

system · May 5, 2006, 4:07pm

Thanks, I was able to this time. tim

Stephan123 · May 6, 2006, 4:59am

I was also able to send the files
i have send a virus not detected by Comodo