False positive

Hello, I am not sure whether or not this one is an FP, but this “malicious file” has been appearing again and again for the past 5 days. I’ll even show you a picture below. The malware name is ApplicUnwnt@#1iavjarpsslwf, the location is C:\Users\toshiba\AppData\Local\Temp\SPSetup.exe
I get very nervous when a virus is involved, so I hope these info will help.

[attachment deleted by admin]

Hi,

This is to inform you that the file you have reported to us (SHA1:fec19241949864de766a2d193bc81e3366e379e4) is not a False Positive.

Regards,
Yuvaraj M

That’s probably just a PUP ((potentially unwanted program), not malicious. I suggest you to remove it, if you don’t know the application.

Thanks for your replies. If you don’t mind me asking, how do I remove it? I can’t see a remove button anywhere. When In search for the file location in my pc, it’s not there either. Answers appreciated thankyou

Can you do this?

Yes, thank you. I was able to find the “AppData” folder because of your help, but still no signs of the file “SPSetup.exe”. What could have happened? Thank you for your help. Also I took the liberty of searching this “SPSetup.exe” but I’m not entirely sure about what I have read. http://www.onlinespywareexpert.com/exe-errors/SpSetup.exe.html

That’s an affiliate of SpyHunter. I suggest you to stay away from it. SpyHunter is a dubious antispyware, many people accuse them of fake alerts. It’s needed to pay to clean your PC using it.

Can you open the command prompt and type this?

dir C:\Users\toshiba\AppData\Local\Temp>>data.txt & notepad data.txt & timeout 3 & del data.txt

If you want to copy-paste it, you must use the right mouse button because CTRL+V doesn’t work in CMD.

Please show me the contents of the notepad that will open after running this command.

These are the results you are looking for?

Volume in drive C has no label.
Volume Serial Number is 8449-60C0

Directory of C:\Users\toshiba\AppData\Local\Temp

05/11/2014 12:40 AM .
05/11/2014 12:40 AM …
10/26/2013 08:07 AM 0
02/12/2014 08:37 PM 02121957-00001180-4zrmh3c7c2
02/15/2014 10:19 PM 02152219-00001674-lcn2bzvxaj
02/22/2014 01:29 AM 02220129-0000044c-glo292u93j
02/22/2014 04:43 AM 02220443-00001458-cx3xmdedcx
03/12/2014 12:03 PM 03121203-000017d4-9gn1lo4yrk
03/12/2014 12:04 PM 03121204-0000151c-2f77ff5rue
03/12/2014 12:07 PM 03121207-00001258-6l923027fv
03/15/2014 02:58 PM 03151458-000014f0-2hot7weh1a
03/15/2014 03:12 PM 03151512-00000428-26207svgyt
04/29/2014 05:12 AM 04290512-00001388-tjwn74hq78
09/10/2013 04:56 PM 08181644-00000798-xvtlpi314r
08/18/2013 05:07 PM 08181707-00000798-lryi5zhdta
08/18/2013 05:10 PM 08181709-0000163c-ce80599ski
08/18/2013 05:09 PM 08181709-000016c4-ati1nf9no8
08/18/2013 07:39 PM 08181710-000011b4-7dxq3uhj61
12/19/2013 06:17 PM 12191814-000007e0-4jbj9xdy98
12/28/2013 08:01 PM 1232_12650
12/28/2013 08:01 PM 1336_21245
12/28/2013 08:01 PM 1656_10373
12/28/2013 08:01 PM 1656_24516
05/06/2014 03:28 PM 1676_30521
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11/17/2013 01:27 AM 620_21135
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01/26/2014 06:24 PM 6652_31023
01/26/2014 06:24 PM 6664_3220
04/25/2013 02:29 PM 7ZipSfx.000
05/06/2014 03:28 PM 856_5411
05/07/2013 11:05 PM APN-Stub
05/07/2013 11:05 PM APNLogs
05/07/2013 11:05 PM AskSearch
01/17/2014 01:37 AM AU
05/06/2014 03:24 PM 0 boost569600.tmp
05/06/2014 03:24 PM 0 boost734618.tmp
04/25/2013 02:43 PM Comodo
01/04/2014 10:17 AM Conduit
10/26/2013 08:07 AM CRX_75DAF8CB7768
10/26/2013 08:07 AM CT2383985
01/17/2014 01:37 AM ct3288691
01/17/2014 01:37 AM ct3297861
05/06/2014 03:28 PM D7ADFCCA-EE7E-442C-9999-C4D14FEF360B
01/04/2014 10:30 AM DDMCache
02/27/2014 09:32 AM div1054.tmp
02/06/2014 07:53 PM div1360.tmp
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04/04/2014 06:42 PM divAD00.tmp
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02/16/2014 12:16 PM divB6D0.tmp
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02/24/2014 12:10 PM divC7EF.tmp
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01/24/2014 07:24 AM divD1DE.tmp
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01/20/2014 12:58 AM divD3E1.tmp
02/26/2014 01:00 PM divD71C.tmp
01/24/2014 11:44 PM divD7B8.tmp
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02/14/2014 06:52 PM divDAE3.tmp
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02/10/2014 04:40 PM divDDB1.tmp
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02/20/2014 08:23 PM divE2BF.tmp
03/20/2014 01:18 AM divE33C.tmp
01/29/2014 04:32 PM divE493.tmp
02/02/2014 06:25 PM divE52.tmp
03/31/2014 11:36 AM divE696.tmp
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01/21/2014 11:29 AM divE80D.tmp
03/16/2014 01:14 AM divE983.tmp
02/18/2014 05:09 PM divEA0F.tmp
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01/13/2014 04:31 PM divF2A7.tmp
02/23/2014 06:48 PM divF43D.tmp
02/03/2014 12:34 PM divF7A.tmp
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04/25/2013 02:12 PM drp
05/07/2013 11:05 PM drpLog
02/12/2014 05:24 PM 0 FXSAPIDebugLogFile.txt
01/22/2014 05:45 AM hsperfdata_toshiba
04/25/2013 02:26 PM is-SNAQG.tmp
09/10/2013 05:09 PM KB2468871v2_10.0.30319
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09/10/2013 05:02 PM KB2533523_10.0.30319
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09/10/2013 05:31 PM KB2604121_10.0.30319
09/10/2013 05:12 PM KB2656351_10.0.30319
09/10/2013 05:37 PM KB2729449_10.0.30319
09/10/2013 05:43 PM KB2736428_10.0.30319
09/10/2013 05:35 PM KB2737019_10.0.30319
09/10/2013 05:39 PM KB2742595_10.0.30319
09/10/2013 05:46 PM KB2789642_10.0.30319
09/10/2013 05:48 PM KB2804576_10.0.30319
09/10/2013 05:52 PM KB2835393_10.0.30319
09/10/2013 05:49 PM KB2836939_10.0.30319
09/10/2013 05:55 PM KB2840628v2_10.0.30319
02/12/2014 04:39 PM KB2858302v2_10.0.30319
04/25/2013 02:03 PM Low
08/23/2013 07:46 PM Microsoft .NET Framework 4 Setup_4.0.30319
02/15/2014 06:09 PM mozilla-temp-files
05/09/2014 09:03 PM msdt
12/18/2013 10:52 PM msdtadmin
05/22/2013 01:28 AM msohtmlclip
04/24/2014 03:30 AM msohtmlclip1
01/17/2014 01:37 AM NativeMessaging
01/17/2014 01:37 AM nsx2428.tmp
09/02/2013 10:52 PM OIS
05/07/2013 11:05 PM outlook logging
04/28/2013 10:15 PM plugtmp
01/17/2014 01:37 AM swlfiles
04/25/2013 03:15 PM TCA0079300B.temp
01/04/2014 10:16 AM TestIfExeExist
05/06/2014 03:28 PM tmp02167.WMC
05/06/2014 03:28 PM tmp31303.WMC
09/13/2013 08:35 PM UnityWebPlayer
02/16/2014 10:18 PM VBE
05/10/2014 12:14 AM 1,298 wmplog00.sqm
05/09/2014 03:06 AM WPDNSE
05/30/2013 04:36 PM {33598AD8-1490-4865-B129-CB5D45501AEB}
05/17/2013 11:32 AM {923E652C-E0DC-4291-B2DE-A1CD904477D3}
4 File(s) 1,298 bytes
375 Dir(s) 37,960,048,640 bytes free

Yes.
I don’t see the file you mentioned (SPSetup.exe), are you sure that Comodo still detects it?

I’ll just wait within 24 hours if comodo still detects this ApplicUnwnt, till then. Thank you very much malware1 you really helped me :slight_smile: If comodo still detects it, I’ll be needing your help again. Thank you very much, you have my most sincere gratitude.

I suspect that some program on your computer creates this file so Comodo detects it.

Can you try this? https://www.piriform.com/docs/ccleaner/ccleaner-how-tos/listing-installed-programs

I would like to take a look at the list of installed programs.

You can do the following but that’s not the recommended way (comodo simply won’t alert for the file anymore)

Run the command prompt again.

echo >> C:\Users\toshiba\AppData\Local\Temp\SPSetup.exe

Open Comodo and add the file C:\Users\toshiba\AppData\Local\Temp\SPSetup.exe to the exclusion list.
Then run command prompt again: del C:\Users\toshiba\AppData\Local\Temp\SPSetup.exe
Comodo shouldn’t detect it anymore.

sorry, i had to go out for a bit. Here’s the list

Adobe Flash Player 11 ActiveX & Plugin 64-bit Adobe Systems Incorporated 4/25/2013 11.6.602.180
Adobe Shockwave Player + Authorware Web Player Adobe Systems, Inc. 4/25/2013 v12.0.0.112
Advanced SystemCare 6 IObit 4/25/2013 67.1 MB 6.1
Aeria Ignite Aeria Games & Entertainment 1/15/2014 1.13.3296
Akamai NetSession Interface Akamai Technologies, Inc 1/14/2014
Apple Application Support Apple Inc. 4/25/2013 62.7 MB 2.3.3
Apple Mobile Device Support Apple Inc. 4/25/2013 25.2 MB 6.1.0.13
Apple Software Update Apple Inc. 4/25/2013 2.38 MB 2.1.3.127
Ashampoo Burning Studio 6 FREE v.6.80 ashampoo GmbH & Co. KG 4/25/2013 39.3 MB 6.8.0
Aura Kingdom 1/15/2014
Bonjour Apple Inc. 4/25/2013 2.00 MB 3.0.0.10
CCleaner Piriform 5/11/2014 4.13
COMODO Internet Security COMODO Security Solutions Inc. 4/25/2013 162 MB 5.10.31649.2253
COMODO Internet Security COMODO Security Solutions Inc. 4/25/2013 5.10.31649.2253
DivX Browser Bar Toolbar for IE DivX Browser Bar 1/4/2014 8.14 MB 6.17.2.8
DivX Setup DivX, LLC 1/4/2014 2.6.1.90
Facebook Video Calling 2.0.0.447 Skype Limited 1/15/2014 12.0 MB 2.0.447
FastStone Photo Resizer 3.2 FastStone Soft. 1/28/2014 3.2
Foxit Reader 5.4.5.124 oszone.net 4/25/2013 v 5.4.5.124
FrostWire 5.6.9 FrostWire LLC 1/3/2014 5.6.9.2
GeekBuddy Comodo Security Solutions Inc 3/13/2014 4.11.91
Google Chrome Google Inc. 4/25/2013 34.0.1847.131
Intel(R) Processor Graphics Intel Corporation 4/25/2013 9.17.10.3062
Intel(R) USB 3.0 eXtensible Host Controller Driver Intel Corporation 4/25/2013 1.0.1.209
iTunes Apple Inc. 4/25/2013 187 MB 11.0.2.26
Lagarith Lossless Codec (1.3.27) 4/25/2013 1.02 MB
Microsoft .NET Framework 4 Client Profile Microsoft Corporation 8/18/2013 38.8 MB 4.0.30319
Microsoft .NET Framework 4 Extended Microsoft Corporation 8/18/2013 51.9 MB 4.0.30319
Microsoft Office Enterprise 2007 Microsoft Corporation 1/17/2014 12.0.4518.1014
Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Corporation 8/18/2013 1.69 MB 3.1.0000
Microsoft Visual C++ 2005 Redistributable - x64 8.0.61000 Microsoft Corporation 4/25/2013 572 KB 8.0.61000
Microsoft Visual C++ 2005 Redistributable - x86 8.0.61001 Microsoft Corporation 4/25/2013 300 KB 8.0.61001
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 4/25/2013 612 KB 9.0.30729.6161
Microsoft Visual C++ 2010 Redistributable - x86 10.0.40219 Microsoft Corporation 4/25/2013 11.1 MB 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 Корпорация Майкрософт 4/25/2013 17.4 MB 11.0.51106.1
Mozilla Firefox 24.0 (x86 en-US) Mozilla 10/11/2013 48.4 MB 24.0
Mozilla Maintenance Service Mozilla 10/11/2013 336 KB 24.0
ooVoo ooVoo LLC. 9/3/2013 3.5.9056
ooVoo toolbar, powered by Ask.com Ask.com 4/26/2013 4.66 MB 1.17.6.0
ooVoo toolbar, powered by Ask.com Updater Ask.com 4/26/2013 1.4.3.42067
Pando Media Booster Pando Networks Inc. 5/2/2013 5.46 MB 2.6.0.9
PLDT Weroam PLUS ZTE 5/17/2013 1.0.0.0
Realtek High Definition Audio Driver Realtek Semiconductor Corp. 4/25/2013 6.0.1.6844
SAM CoDeC Pack www.SamLab.ws 4/25/2013 5.05
Search Protect Conduit 1/15/2014 2.9.40.12
Skype™ 5.9 Skype Technologies S.A. 4/25/2013 19.0 MB 5.9.114
Unity Web Player Unity Technologies ApS 5/23/2013 12.0 MB
UpdateChecker SqueakyChocolate, LLC 1/3/2014
Ut Video Codec Suite UMEZAWA Takeshi 4/25/2013 1.83 MB 12.0.1
VLC media player 2.0.1 VideoLAN 4/25/2013 2.0.1
Windows Live Essentials Microsoft Corporation 8/18/2013 16.4.3508.0205
WinRAR 4.20 (64-bit) win.rar GmbH 4/25/2013 4.20.0
x264vfw - H.264/MPEG-4 AVC codec (remove only) 4/25/2013
x264vfw - H.264/MPEG-4 AVC codec for x64 (remove only) 4/25/2013
Xvid MPEG-4 Video Codec 4/25/2013 2.30 MB
Xvid MPEG-4 Video Codec 4/25/2013
Yahoo! Messenger Yahoo! Inc. 4/25/2013
YTD Video Downloader 4.5.1 GreenTree Applications SRL 10/7/2013 4.5.1

Please uninstall:

DivX Browser Bar Toolbar for IE
Search Protect
ooVoo toolbar, powered by Ask.com
ooVoo toolbar, powered by Ask.com Updater

After uninstalling them, please use AdwCleaner: http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner

Don’t remove anything it detects, just give me the scan log.

These are the results. There was nothing on the shortcuts, so I didn’t include it

[attachment deleted by admin]

I forgot to tell you that AdwCleaner creates a log in C:, but screenshots are ok too. :slight_smile:

Close all browsers and click “Clean”. Please let me know if Comodo still alerts about the file.

Just clean everything? no items to unselect? btw, I did not do the command prompt, is that okay?

Yes.

That’s okay, this is just in case Comodo still detects it.

Alright, I finished the cleaning process. If comodo detects it again, I’ll return here. Until then, thank you for you time malware1 you really helped me there haha. Any advice or tips? Just to prevent this from happening again?

I suggest you to be sure that you don’t select any “recommended” sponsored toolbar when installing applications. Many sites offer download managers that contain PUPs too - I don’t recommend you to use them, but if you really want to, then please make sure that you uncheck all unwanted junk.

You can try Unchecky http://unchecky.com/

Ok got it, I’ll be careful when downloading apps. Thanks again.