Hi maksim.karevich,
This is to inform you that false-positive has been fixed.
You can update to AV database Version <25564> of Comodo Internet Security Version<8.4.0.5076> and confirm it.
Best regards
Qiuhui.■■■■
Hi maksim.karevich,
This is to inform you that false-positive has been fixed.
You can update to AV database Version <25564> of Comodo Internet Security Version<8.4.0.5076> and confirm it.
Best regards
Qiuhui.■■■■
Hello.
Check out files again please. Files attached.
Best regards, Maksim Karevich
GameNet technical specialist
Hi maksim.karevich,
Thank you for reporting this.
We’ll check them and get back to you soon.
Regards,
Prabhakaran R
Hi maksim.karevich,
This is to inform you that false-positive has been fixed.
You can update to AV database Version of Comodo Internet Security Version<8.4.0.5076> and confirm it.
Best regards
Gayathri N
Hello.
New month, new false-positive reaction. Check them please. Files attached.
Best regards, Maksim Karevich
GameNet technical specialist
Hi maksim.karevich,
Thank you for reporting this.
We’ll check them and get back to you soon.
Regards,
Gayathri N
Hello maksim.karevich,
These FPs should be fixed with DB v25809.
Best regards,
FlorinG
Hello,
when we download our installers we got this message Clip2Net — screen capture tool for Windows, Android, iPad, Mac, Linux. Can we fully remove this message ?
Best regards, Maksim Karevich
GameNet technical specialist
Hi Maksim,
Please submit a request for whitelisting at Comodo Internet Security | Trusted Vendor List Sign Up
Thanks and regards,
Ionel
Thanks. but we have one more detection. I can’t upload file on page https://www.comodo.com/home/internet-security/submit.php, because Clip2Net — screen capture tool for Windows, Android, iPad, Mac, Linux
Did you have email for this issue\false-positive ?
Hi Maksim,
You can send the detected file by mail at falsepositive@avlab.comodo.com. Make sure you zip it first, with password ‘infected’.
Thanks and regards,
Ionel
This issue was fixed, but we got new problem. Our launcher load in Sandbox. In this mod we can’t use it and get errors.
Clip2Net — screen capture tool for Windows, Android, iPad, Mac, Linux - Thetta driver block. Interface block
Clip2Net — screen capture tool for Windows, Android, iPad, Mac, Linux - Insteller. Launcher core file.
Clip2Net — screen capture tool for Windows, Android, iPad, Mac, Linux - Error.
If i will use x86 system, i think that i will get block “ix32.exe” file.
All files attached in archive, without password protection. We can’t report this issue by email or whitelist form.
Can you help us please ?
Regards, Maksim
https://gamenet.ru Technical team.
Hi maksim.karevich,
Thank you for reporting this.
We’ll check them and get back to you soon.
Regards,
Pavithran G
Hi maksim.karevich,
The remaining False-Positive samples has been fixed.
You can update to AV database Version <26320> of Comodo Internet Security Version<8.4.0.5165> and confirm it.
Best regards
Qiuhui.■■■■
Good day. We still got same issue. I will try to explain:
Virus and program version screenshot attached(screenshot(4))
Sorry for russian Comodo
Can you help us to fix all this issue ?
Waiting for your response.
Best regards,
GameNet.ru Team
Hi maksim.karevich,
Thank you for reporting this.
We’ll check them and get back to you soon.
Regards,
Pavithran G
Hi maksim.karevich,
This is to inform you that false-positive has been fixed.
You can update to AV database Version <26803> of Comodo Internet Security Version<8.4.0.5165> and confirm it.
Best regards
Baskar M
Good day. Comodo blocked our application when we trying to install it. Screenshot attahced. You can download this application on uor website https://gamenet.ru/aboutapp/
Waiting for your response.
Hi maksim.karevich,
Thanks for reporting.
Could you please submit the Reported file at
Kind Regards,
Erik M.
Hello!
When Comodo Firewall installed, we have windows error “Unsupported 16-class application” or something like this when we try to install our GameNet launcher (http://go.gamenet.ru/b/19/222/PlatformPage). Please help us to remove this error. Screenshot attached.
Thanks in advance.