Failed to update virus database - but everything is OK

Not sure if this is a bug or not (though it seems possible).

I update the virus database and after it reported finished I disconnected from the internet and went off
to do something else. I came back about 4 hours later and there was a baloon message saying that it failed
to update the virus database. I dismissed it and went to bed.

The next day I saw the baloon message again. I activated my DSL connection and tried updating the virus database but the program reported I was already up to date. I disconnected my DSL and an hour later I got the baloon message again.

It seems that CIS expects you to be always connected and reports failure messages if you’re not.


You can disable the automatic updating under Real Time scanning.

Yes, I have that disabled but the baloon message still appears.

That should not happen. To work around you can try disabling Show the balloon messages .