Greetings!!!
The diagnostic report shows that I am missing [guard32] Key=no…
can someone please tell me how to fix it ?
Operating System: 6.0.6001 Service Pack: 1.0 Processor: 64 bit
[cmdguard]
Key=Yes
File=Yes
[cmdhlp]
Key=Yes
File=Yes
[inspect]
Key=Yes
File=Yes
[cmdagent]
Key=Yes
File=Yes
[guard32]
Key=No
File=Yes
[guard64]
Key=Yes
File=Yes
[Keys]
Autostart=Yes
InstallPath=Yes
Configuration=Yes
[Files]
cfp.exe=Yes
cavscan.exe/cavshell.dll=Yes
cfplogvw.exe=Yes
cfpupdat.exe=Yes
crashrep.exe=Yes
cfp.dll=Yes
cfplogvw.dll=Yes
cfpupdat.dll=Yes
cavscan.dll=Yes
[Scanners]
framework.dll=Yes
mach32.dll=Yes
pkann.dll=Yes
white.cav=Yes
heur.cav=Yes
gunpack.cav=Yes
first.cav=Yes
dosmz.cav=Yes
pe32.cav=Yes
script.cav=Yes
bases.cav=Yes
common.cav=Yes
unpack.cav=Yes
unarch.cav=Yes
[Incompatible Software]: No
Try running Diagnostics under Miscellaneous.
well, the log is from “Failed diagnostic repair”…
I’d also tried reinstalling comodo too… but nothing works…
I am gonna give you a long and tedious manual uninstall procedure that may actually help to do a succesful clean install. Forget about removing the Legacy keys; they are too much work.
Start with exporting your configuration to a folder that is not part of the Comodo folder under Program Files. This way you can restore your configuration after the reinstall.
Uninstall CIS and reboot. Then run [url=http://system-cleaner.comodo.com/]Comodo System Cleaner[/url] to get rid off registry keys.
Then delete the Comodo folders under Program Files, Program Files\Common Files, C:\Documents and Settings\All Users\Application Data\ .
For Vista/Win7
Users%username%\appdata\local, Users%username%\appdata\roaming\ and \Users%username%\appdata\local\virtual store
To be even more thorough open Device Manager and set it to show hidden devices under menu option View. Then see if there are Comodo driver(s) left in non Plug and Play drivers. If so select the driver → click right → uninstall and reboot.
Now delete the following:
C:\boot.ini.comodofirewall (this file may not exist).
WARNING: Do not mistakenly remove the original “boot.ini”.
C:\WINDOWS\system32\drivers\cmdGuard.sys
C:\WINDOWS\system32\drivers\cmdhlp.sys
C:\WINDOWS\system32\drivers\inspect.sys
C:\WINDOWS\system32\guard32.dl
a. HKEY_CURRENT_USER\Software\ComodoGroup\CFP and HKEY_CURRENT_USER\Software\ComodoGroup\Comodo Internet Security
b. HKEY_LOCAL_MACHINE\SOFTWARE\ComodoGroup\CDI\1 *
*(If you have other Comodo products installed, delete only the values
for CFP)
c. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services
\cmdAgent
d. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services
\cmdGuard
e. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\cmdHlp
f. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Inspect
g. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services
\cmdAgent
h. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services
\cmdGuard
i. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\cmdHlp
j. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Inspect
k. KEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services
\cmdAgent
l. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services
\cmdGuard
m. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\cmdHlp
n. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Inspect
o. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cmdAgent
p. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cmdGuard
q. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cmdHlp
r. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
\Inspect
s. HKEY_LOCAL_MACHINE\SYSTEM\Software\Comodo\Firewall Pro
t. HKEY_USERS\S-1-5-21-1202660629-746137067-2145843811-1003\Software\ComodoGroup\CFP
u. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_CMDAGENT *
v. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_CMDGUARD *
w. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_CMDHLP *
x. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_INSPECT *
y. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_CMDAGENT *
z. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_CMDGUARD *
aa. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_CMDHLP *
bb. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_INSPECT *
cc. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_CMDAGENT *
dd. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_CMDGUARD *
ee. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_CMDHLP *
ff. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_INSPECT *
gg. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_CMDAGENT *
hh. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_CMDGUARD *
ii. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_CMDHLP *
jj. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_INSPECT *
kk. HKEY_CURRENT_USER\Software\Local AppWizard-Generated Applications\CFP_Setup_3.0.14.276_XP_Vista_x32
ll. HKEY_CURRENT_USER\Software\Local AppWizard-Generated Applications\CFP_Setup_3.0.14.276_XP_Vista_x64
mm. HKEY_CURRENT_USER\Software\Local AppWizard-Generated Applications\CFPLog
nn. HKEY_CURRENT_USER\Software\Local AppWizard-Generated Applications\CPFFileSubmission
oo. HKEY_LOCAL_MACHINE\SYSTEM\Software\Comodo\Firewall Pro
*Note: It may not be possible to remove these “LEGACY” keys. If you cannot delete them, leave them in the registry. However, I have subsequently found that you MAY be able to remove these keys in Safe Mode by using a third-party registry tool. To permanently remove them may also require modifying the Permissions for each key. See: https://forums.comodo.com/help_for_v3/comprehensive_instructions_for_completely_removing_comodo_firewall_pro_info-t17220.0.html;msg119226#msg119226
Now you should be good to go
I weren’t able to change the Full Control permission under the root folder of the registry; even when I am logged in as admin in safemode, thus, I couldn’t move the Legacy keys.
btw, what caused the [guard32] Key= no issue ?
Thanks for replying much appreciated!!!
I have no idea what caused it. Is CIS working after the clean install?
Don’t bother about the Legacy keys; they are a sore to get rid off and leaving them doesn’t seem to harm as far as I can tell…
I can’t remember when it started to malfunction…
but I am sure the diagnostic worked fine a few months ago…
Did the clean install help you?
When it didn’t go to Device Manager and look for non Plug and Play drivers of previously uninstalled security programs. Also consider uninstalling all other security programs you are using and see if that brings any solace.