Since I updated Comodo CIS today, every PDF I open causes two pop-ups to appear saying:
“explorer.exe is a safe application. However the executable could not be recognized.”
The second message (after I click “Ok” for the first one) has the header:
“ is trying to modify the user interface of ctfmon.exe”
Clicking “Remember my answer” only works for that specific file so every time I open a pdf that I haven’t opened since the update, which is VERY often right now (writing a paper with lots of references), I have to click “Ok” twice.
I’m running Product Version 5.3.176757.1236.
Any ideas why it thinks that .pdf files are executables? Any guidance on preventing these messages?
Is it really by design? This problem only happen when open pdfs in usb drive using adobe reader but not the other pdf readers.
The critical issue in this case is not the pop-ups, the sandboxed (unrecognized) pdf files were submitted to Comodo if cloud function is enabled. Personal confidential pdf files can be send to Comodo.
I have PM this critical privacy issue to Melih in Jan and he replied that they are in the middle of investigation on scenerios where this might happen and fix it immediately. EricJH’s reply seems like that the development team is not going to do anything on this problem.
I hope the problem is really being fixed asap. At the moment, I must disable the cloud function in CIS to prevent it submitting personal pdf files in usb drive back to Comodo.