Event viewer Alert

Comodo Internet Security - CIS Install / Setup / Configuration Help - CIS
#1

Anyone know about this? No references here or web search.

Event Viewer System Alert:

Log Name: System
Source: Ntfs
Date: 01/16/2012 15:28:15 PM
Event ID: 137
Task Category: (2)
Level: Error
Keywords: Classic
User: N/A
Computer: HMonk
Description:
The default transaction resource manager on volume ComodoEvdd encountered a non-retryable error and could not start. The data contains the error code.

Monk

#2

Try running checkdisk on the affected volume.

Open the command prompt and type in

chkdsk /f
then push enter. This way Windows will check the integrity of the file system and will repair it. When needed let it do the scan upon boot.

#3

Thanks Eric

Ran chkdsk and also sfc; between the two, the issue was resolved.

Monk

#4

Congrats with solving it.

#5

I got exactly the same event message, but the solution provided does not work for me. I have only Comodo Programs Manager installed, which (BMK) does not use ComodoEvdd. There is no volume with the given name on my system, so chkdsk won’t help. In the registry, however, I find an entry (HKLM/SYSTEM/CurrentControlSet/services/evdd, which points to system32\drivers\evdd.sys (NOT ComodoEvdd), which seems to be used by Comodo Continuous Backup. As far as I remember I’ve never had this installed on my PC (but I may be mistaken).

Any ideas how to get rid of this driver/event-error??

#6

I used to get these messages. I’d try a bare metal uninstall of CPM and CBU using the forced uninstaller tool here.

Then re-install the latest version. Note that in doing a forced unistall of CPM you may lose any monitored app installations that you have not shared and thus made database monitored. There may be a way of backing these up locally - maybe ask in the CPM forum to see if anyone has done this.

Hope this helps

Mike