eternal scan

Comodo Internet Security - CIS AntiVirus Help - CIS
#1

I have no idea if this is the proper forum or not but it seems to be.
A search of the forum didn’t reveal an answer, so here goes . . .
With frequency my virus scan can be eternal - at least, it may be if I didn’t kill it. It seems to always stick on a “Microsoft.NET Framework”" file beginning with “KB958 . .” (can’t read all of it so I’m assuming it is the same file all the time) I know it has stuck on this file for over an hour. When I wake up it is stuck there and the scan has run for >7 hours.
How do I resolve this?

#2

Can you please repost this here and provide the information requested here.

#3

Please, also provide us with information as requested in How to determine which file is causing a manual scan to hang.

I will move the post to the bug board once it reached the proper format for bug submission.

#4

I’ll have to wait til next time I get an eternal scan. Do with this one as you wish. I’ll post to the proper(I hope) forum next time.

#5

Keep us posted when the time is there.

#6

I’m going to hi-jack this thread.

winXP sp3 and CIS 5.0.163652.1142, with firewall and antivirus installed

mine stalls everytime on: C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\SetupCache\Client\netfx_core.mzz

even if I rename the file.

#7

Hello purple.hipo.

Please file a bug report in the Bug Reports - CIS board following the format as described in FORMAT & GUIDE - just COPY/PASTE it!.

Also follow How to determine which file is causing a manual scan to hang to determine what file was causing the scanner to be hung. Please add this information to your bug report.