Error message - Firewall not opening

I noticed that the comodo shiled icon wasn’t in my task bar, so I tried opening COMODO through the Program Files, and received this error message:

Error while loading resources c/program Files/COMODO/Firewall.cfp.dll

I do have a “cmdagent.exe” appearing in my task manager - is this COMODO? Should I reinstall? Any help is appreciated.

Goodday!

Welcome to the comodo forums,

If you use vista, just try rightclick the CIS icon and choose run as administrator… if you manage to open the CIS user interface, go to the Miscellaneous tab and click on the diagnostics icon.

Let CIS diagnose your installation and reboot…

If you can not open the GUI at all, download revo uninstaller and Comodo registry cleaner…

Fiirst use Revouninstaller, you can use the portable version, search for the CIS program and choose to uninstall it in advanced mode…

Reboot your pc and run ccleaner and Comodo registry cleaner… if you use the registry cleaner, make sure you close down all applications in the background… (look for unnecessary programs in the taskbar) run the cleaner…

download and install now the latest version of CIS, and your problems should be solved…

Have a nice day!

(V)