error: CD stopped working pop up box??

Every time I try to use CD (v20.1), I get a pop up box saying Comodo Dragon stopped working. Here is content of box. I am using Windows 7 and Firefox as regular browser. Have reinstalled twice. Use Norton security and Comodo firewall. This is content of error box.

Problem signature:
Problem Event Name: BEX
Application Name: dragon.exe
Application Version:
Application Timestamp: 5005397b
Fault Module Name: MSVCR90.dll
Fault Module Version: 9.0.30729.6161
Fault Module Timestamp: 4dace5b9
Exception Offset: 00036d36
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: f747
Additional Information 2: f74762d259918b4e86beec041837f621
Additional Information 3: 30ba
Additional Information 4: 30ba1d9e8c5a7d0a94226b6a37d39fda

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Have no idea what any of it means. Anyone know what I need to do to fix this?


Please add the information requested in this thread to help us troubleshoot your problem.

You can try running Dragon with the following command line switches: --disable-extensions --disable-plugins.
To do this you have to follow these steps:

  1. Right click Comodo Dragon’s shortcut and add the following command line switches in the “Target” field, after the target path: --disable-plugins --disable-extensions.
    • The information in the “Target” field should look like this: “C:\Program Files\Comodo\Dragon\dragon.exe” --disable-plugins --disable-extensions
  2. Save the settings and launch Comodo Dragon to check if it still crashes.

Thank you.

That’s microsoft visual basic C++. You’ll need to reinstall it. Just search for it on the Microsoft website. download it, and reinstall it. It’s not Dragon’s fault either. I had that problem with firefox too.