I often leave Outlook 2003 open, and it periodically checks for new messages. I have Comcast as my service provider. Lately, I’ve been getting the following error message:
Task ‘mail.comcast.net - Receiving’ reported error (0x800CCC0F) : ‘The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).’
After having received this error several times on different occassions, I called Comcast support and one of the things that was done was to change the default ports (110 and 25). I changed the ports to the recommended setting, but that apparently has had no effect. I’ve now gone back to Comcast with this issue to find out what is causing this. I recently changed firewall software from Norton to Comodo. I know that with Norton, it would scan incoming and outgoing mail. I don’t see any mail settings in the Comodo software.
Do I need to turn off or shutdown Comodo while I have Outlook open in order to not receive the server error message? In the event that this might help for troubleshooting purposes, my cable modem is not connected to a router.