Dragon installs spyware / adware?

Comodo Dragon - CD Help - CD
21

Hi captainsticks,

I do not think nothing sinister is happening, but I mind when something what I do not know what it is, is connecting to the internet and up to it on a nonstandard port 8080, it connect again and again on the internet, after deleting it shows itself again and again, it is placed in TEMP folder, etc.

It does not seem to be very trusthfull from a company that says they do not spy anything.
When they put there something like that, they should place it in Comodo folder not to Windows TEMP and they should provide the possibility of switching off in the settings.

I surely Comodo message center have on my PC when I use CIS Pro. I do not need to have it twice there.
¨
According to all it seems the problem will be on windows x64.

22

Yes, my system Win7 x64, so maybe CMC have problem only on x64.

23

Hi

but why does he process starts even if Dragon is closed?

24

I would also be interested. It is one of the reasons why I wrote it is like spyware,

25

I blocked the process with the firewall waiting for an explanation.

26

Hello,

“restart_helper.exe” is used to check for new available CMC messages, it is perfectly safe and does not send user information to the server.

What we want is to make it less intrusive and not have it trigger the firewall whenever it performs checks for new messages. We would be grateful if you could provide us with the firewall versions that you are using and any firewall settings that you have set.

Hello Boris 3,

Please check two things:

  1. Is Comodo Dragon installed as portable?
  • Dragon portable does not have the CMC feature.
  1. Is the dragon_updater service running? (if Dragon is non-portable)

Regards.

27

Hello

I use the version of Comodo Internet Security version 6.3.294583.2937 and my firewall is “Custom setting mode”

28

Hi George-Silviu Blendea,

To the 1st question, the answer is no it isn’t the portable version.

The answer to the 2d question is dragon_updater service is set on manual so no it isn’t running.

Cheers,

Boris

29

Hi,

Then this is the reason why CMC data is not set in on your systems. The update service also creates and updates the CMC folder in Windows\Temp, so deactivating it prevents CMC from functioning.

Regards.

30

Hi George-Silviu Blendea,

Thank you for your answer.

Boris

31

Thanks George-Silviu Blendea,
This was also the reason for the differences between my systems. :-TU

Thank you.

32

Thank you for the explanation.

We can now say it is not spyware but adware… Not desirable for some but not spyware.

33

Maybe I just did not name it well. I should probably call it adware. But it is almost the same in the result. I do not want it in my PCs.

34

Hello, I seem to be having the same problem as Polus with restart_helper.exe - fullscreen games and videos get minimized and lose focus for no apparent reason at random times. I also noticed that the mouse cursor is always reset to the same position when this happens. Some process history research showed that this file runs and almost instantly (in 2 seconds) terminates when this happens. Launching the file manually returns “Dragon update failed (invalid arguments)”. Although this may all be coincidental in some way, I’m hardly a PC expert to be honest.