"Domain Unreachable" errors

Hi All,

Our overworked, underpaid, stressed-out helpdesk crew have requested this posting to be made available to you, the overworked, underpaid, stressed-out mail and sys-admins.

It seems that even ASG has now been afflicted with the ‘Domain unreachable for too long’ errors messages that some Yahoo, AT&T, SWBELL senders get back. Means ASG is obviously becoming more popular :slight_smile:

This is a known issue globally, it is not just ASG users being affected, Google has more on this here https://www.google.com/search?q=Mail+server+for+"domain.com"+unreachable+for+too+long

I truly wish there was something we could do to help you with this but this one is well and truly out of our hands. The only advice we can offer is to get the sender to open a support request with their providers and get those providers to take some action.

We would of course do everything we can to help though so let us know if you need anything.

Kind regards,
Michél