Hello.I installed CD on my Aunt’s pc(Windows 7 64 bit),& every once in a while the frame & toolbar disappears & she can’t close CD.It freezes & needs to do a hard reboot.I also have CD & never had any problems.She has the same settings in CD & the same antivirus(Avast-Webrep disabled)as i do.She never had any problem with Firefox when she used that.Here’s a pic…notice nothing above the Bing bar.Thank you in advance for any help.
Thank you for your reply.Yes i am sure it is not in full screen mode.As you can see in the pic,her desktop wallpaper is showing above Bing(a good part of it too).
Sorry my mistake, I somehow missed her wallpaper image showing. :-[
Was this a new Dragon install or an update?
If it was an update, I would consider trying a new user profile in case some form of corruption occured during the update process.
Note: Bookmarks, settings and preferences etc are not rolled over to the new profile.
I recommend exporting bookmarks to a HTML file, before creating the new profile. To create a new user profile in Comodo Dragon
It was a new Dragon install.It doesn’t happen often,about once every couple of days,but it still happens.We don’t live close to each other,so i can’t go & look at it.I never experienced that with any browser i have used or tried.
I think finally this problem is solved.All this time she was using the default CD theme.A week & a half ago i got to go over there & i switched themes & it hasn’t happened since.