Hi guys, been trying to sort this for a while. Have tried reinstalling the button manager but no joy. I had an alert pop up and I can’t remember what I clicked, but whenever I use the dedicated but to launch firefox I just get a new defence log entry and no firefox. I had added it to the trusted file/application list but no joy. All the other buttons work, just not the internet one. Any ideas?
Hello Kenzie
Can you try 3 Things
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Right Click CIS Icon > Defense Security Level > Training Mode > (Press Internet Button) > Right Click CIS Icon > Defense Security Level > Back to where it was (most likely safe mode) > Try Again IF Successful Do not try Step 2
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Right Click CIS Icon > Defense Security Level > Disabled > (Press Internet Button)
Was it successful? (IF Successful then continue to step 3 things if NOT successful then Its not CIS) -
Right Click CIS Icon > Defense Security Level > Paranoid Mode > (Press Internet Button) > Click Allow On the Alert that has firefox.exe or eabservr.exe in question then Right Click CIS Icon > Defense Security Level > Back to where it was (most likely safe mode) > Try Again
Hope this helps
Jake