Now that I’m unbanned, is any solution to this likely?
"I submitted an FP detection last week and then again a few days ago, and received confirmation that it has been added to the safe list…
Well, I’ve got database 7298, the file is no longer detected by the AV but D+ still blocks it. If I submit it via CIS it still comes up as “Unknown” and “Already submitted”.
Of course I can add it to the trusted file list but shouldn’t D+ be informed by the whitelist?"[/i]
Can you post a link to where it is said that it is on the safe list?
Well, I've got database 7298, the file is no longer detected by the AV but D+ still blocks it. If I submit it via CIS it still comes up as "Unknown" and "Already submitted".
Of course I can add it to the trusted file list but shouldn't D+ be informed by the whitelist?"[/i]
When a file gets removed from the av definitions for being a false positive that doesn't make it automatically a safe file. Those are two different procedures.
This is to inform you that false-positive with HDSentinel.exe (SHA1:39f3f5d55fbdddb63733a402d66be10c409032ae ) has been fixed. You can update to AV database Version 7230 of Comodo Internet Security Version 5.0.163652.1142 and confirm it.
Then Comodo’s definition of a false positive is a file that contains no viral code, exhibits no bad behavior when analyzed, makes no unverifiable outbound calls but still can’t be trusted.
Does Comodo not trust its own diagnosis? ???
I understand and accept that deeming a file not to be a virus, and deeming a program as trusted are currently separate procedures. My suggestion is that they not be.
Anyone got any examples of programs that are not identifiable as malware but cannot be trusted?.
When I last checked (January 5) it was 5.1 and database 7298. (5.3 upgrade was not yet available.)