I have done a search for this on these forums, but the only post was a thread from December 2007 that did not have a solution.
I have started getting this message on two different desktop computers:
CFP.exe is not being started from the installation directory. You should run it from C:\Program Files\COMODO\COMODO Internet Security to make it function properly. Do you still want to continue?
If I reply Yes, I get another critical error that says CIS does not seem to be started or installed properly, and asks me to start diagnostics utility to fix. Replying Yes results in problems detected, but it is unable to fix. I have created several diagnostics logs from this process.
Both computers are running XP Pro and have had CIS installed and running without incident for a month or so.
I have done a search for CFP.exe on the computers, and the file does not appear in any directory except the installation directory and the “Repair” subdirectory. However, both computers do have cfp.exe-0DF700AD.PF in the C:|Windows\Prefetch directory. I deleted the file from the prefetch directory and it allowed the computer to restart without the error message, but it came back sometime later.
On one computer I completely removed CIS, downloaded the newest version and reinstalled it with a full scan. The scan did not find anything and the installation seemed to run without incident. On the first restart I got the same Critical Error one time, but subsequent restarts have been fine.
Is this a known problem? How about a known solution? Thanx
Here is an update - On the PC that has not had CIS reinstalled to fix the problem, I tried restarting CIS and going through the series of error messages again, that time it said it succeeded in repair. After reboot, the same problems were happening, so I just kept trying the repair and reboot - sometimes CIS would start after reboot, sometimes not. After about six iterations of this, with at least three repairs and one forced update, I have managed to get two clean boots in a row! (how little it takes to get me excited after fighting these types of problems) Both PCs are now running CIS 3.5.5-7173.439. Both computers now show the same two files in the Windows\prefetch directory:
I’ll update this thread in a day or two after I see how they continue to run. If the diagnostics logs would be of any interest, please tell me where to send them.