Connection Problem (first time)

Security Products & Services Comodo TrustConnect - CTC
1

I got the client installed okay, but I had trouble connecting. Rebooted and tried again; got farther but still did not connect. The error log follows:

Sat Aug 01 15:20:01 2009 OpenVPN 2.1_rc4 Win32-MinGW [SSL] [LZO2] built on Apr 25 2007
Sat Aug 01 15:20:01 2009 LZO compression initialized
Sat Aug 01 15:20:02 2009 Attempting to establish TCP connection with 69.93.174.106:443
Sat Aug 01 15:20:02 2009 TCP connection established with 69.93.174.106:443
Sat Aug 01 15:20:02 2009 TCPv4_CLIENT link local: [undef]
Sat Aug 01 15:20:02 2009 TCPv4_CLIENT link remote: 69.93.174.106:443
Sat Aug 01 15:20:34 2009 [ComodoVPNS-2] Peer Connection Initiated with 69.93.174.106:443
Sat Aug 01 15:20:35 2009 AUTH: Received AUTH_FAILED control message
Sat Aug 01 15:20:35 2009 SIGTERM[soft,auth-failure] received, process exiting
Sat Aug 01 15:20:45 2009 OpenVPN 2.1_rc4 Win32-MinGW [SSL] [LZO2] built on Apr 25 2007
Sat Aug 01 15:20:46 2009 LZO compression initialized
Sat Aug 01 15:20:46 2009 Attempting to establish TCP connection with 67.51.175.67:443
Sat Aug 01 15:20:46 2009 TCP connection established with 67.51.175.67:443
Sat Aug 01 15:20:46 2009 TCPv4_CLIENT link local: [undef]
Sat Aug 01 15:20:46 2009 TCPv4_CLIENT link remote: 67.51.175.67:443
Sat Aug 01 15:21:13 2009 [ComodoVPNS-3] Peer Connection Initiated with 67.51.175.67:443
Sat Aug 01 15:21:14 2009 AUTH: Received AUTH_FAILED control message
Sat Aug 01 15:21:14 2009 SIGTERM[soft,auth-failure] received, process exiting
Sat Aug 01 15:21:24 2009 OpenVPN 2.1_rc4 Win32-MinGW [SSL] [LZO2] built on Apr 25 2007
Sat Aug 01 15:21:24 2009 LZO compression initialized
Sat Aug 01 15:21:24 2009 Attempting to establish TCP connection with 69.93.174.106:443
Sat Aug 01 15:21:24 2009 TCP connection established with 69.93.174.106:443
Sat Aug 01 15:21:24 2009 TCPv4_CLIENT link local: [undef]
Sat Aug 01 15:21:24 2009 TCPv4_CLIENT link remote: 69.93.174.106:443
Sat Aug 01 15:21:57 2009 [ComodoVPNS-2] Peer Connection Initiated with 69.93.174.106:443
Sat Aug 01 15:21:58 2009 AUTH: Received AUTH_FAILED control message
Sat Aug 01 15:21:58 2009 SIGTERM[soft,auth-failure] received, process exiting

Any suggestions?

I appreciate your help.

-Bear

2

Maybe, you tried to connect TrustConnect with incorrect service login or password.

You may see service login/password on your account page: https://accounts.comodo.com/
(login and open “TrustConnect” bookmark).