Hello!
I installed Comodo on my Windows 8 hp laptop yesterday but didn’t bother to restart my computer. When I opened my laptop and logged in today, I got a bsod and a message saying “page fault in non-paged area” and the computer restarted itself. I thought that was weird but didn’t think much about it. But when the computer restarted, comodo opened up. It asked me about a couple of files and I chose to quarantine them both; I think they were called Unwanted or something that sounded unpleasant.
Then I got another bsod and another “page fault in non-paged area” message. And now the computer will not start. It’s sat there with the power buttons on and a black screen for about an hour. I don’t even get a windows or an hp screen. I have to assume comodo is at fault, because I’ve never received a bsod of death on this computer before and I’ve never had problems starting it before.
The computer is still under warranty, but I have data on the laptop that I NEED (my semi-completed doctoral dissertation - I can’t lose that). So does anyone know of a way to fix this or at least so I can start it up and save the files in Dropbox or something?
I am really really desperate, so I will take any suggestions. Or if this is the wrong forum, please let me know. (I’m trying a couple different forums, because I’m not sure where the right place is.)
Thank you!