Complaint about PC Live Help

I am very frustrated and annoyed with your PC Live operator Jacob. I have never had such a long wait for response between prompts in my entire life. Very slow to communicate and it took so long for him to respond that an action timed out. I was on for 10 minutes at one time with no action whatsoever and when i kept saying hello and what is taking so long… I got … Sorry for delay. I paid for this service and I believe that if you are going to promote a LIVE support you should have someone who is actually AWAKE and ALERT to help. My problem is not resolved and I will not be utilizing that service again. Nearly 30 minutes for no help at all. Thanks Comodo Jacob.

Hey and warm welcome to comodo forums.

I am sorry to hear that. May I ask what you’re having for problem?

Regards,
Valentin N