I am in the process of installing the Comodo TrustLogo v1.0 Contribution (Sideboxes category) on Zen Cart v1.3.7. The Apple Zen v1.1 Template Contribution (Templates category) is already installed on ZC.
The SSL Certificate has been installed on the ZC host by the Host Provider (Lunarpages, also Comodo Reseller).
By design, only the secure pages of the ZC store (login & checkout) will display the Comodo seal in the dedicated sidebox. Non-secure pages will be without the Comodo seal sidebox.
So far, the installed sidebox properly displays the Comodo (through Lunarpages) provided seal image (instantssl_site_seal.gif).
The mouse over (2-3 second delay) does not provide the expected IdAuthority credentials. Instead, the following message is displayed: “IdAuthority credentials are not available for this site”.
The Comodo Vengine was used to verify the Web site certificate. Vengine properly displays the expected IdAuthority credentials. So, it seems that the certificate was properly installed and that the IdAuthority database was updated.
You can review by visiting the ZC store Web site and using the top horizontal menu bar >> MY ACCOUNT >> Log in (or Create Account) at: http://aws-pm.com/zen137/
Is this message a response from https://secure.comodo.net ?
Does it provide any indications as to where the problem is originating from?
What am I missing here?