COMODO System Cleaner 1.1.64945.37 BUG REPORTS

Hi,

As you can see from the interface after scanning, CSC’s File CRC calculates the checksums for 6 categories ( MD4, MD5, SHA-1, SHA-256, Whirlpool, RIPEMD ) on the same task, so when a bigger file is added in the browse field, it takes a bit longer until it calculates simultaneously all the values (depending on the file size). In Hashcalc you can select what category you want to be calculated, but if you select more categories, it will run just about at the same speed.

Thank you for your support.

  • Your Operating System: Windows XP SP3 32bit
  • Security Software Installed: CIS 3.9 Beta, Spyware Blaster
  • How you produced the problem: ran CDC
  • How you tried to resolve the problem: reinstalled Microsoft Office XP Standard feature using installation disk
  • Screen-shots with the error (if any): attached
  • Post Memory Dumps on crash if you encounter any: NA
  • All log files of CSC, if you had logs enabled: attached
  • Any other Additional Information;
    The CDC Prefetch Application Cache was unchecked after updating from within the CSC program. The problem that causes Microsoft Office XP to require reinstallation of a feature is the removal by CDC of the file C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\DATA.BAK. I previously pointed out that this particular file’s removal was what was causing Microsoft Office to have to reinstall a feature after CDC cleaning, but this file is still being removed by CDC cleaning. This problem did not occur on our 2 Vista Ultimate desktops running Office 2007 and our Vista Business laptop running Office XP after CDC cleaning.
    Edit:
    It turns out this problem DOES OCCUR on our Vista Business laptop running Office XP after CDC cleaning.

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I have the same problem here. When running on PC with internet connection CSC works fine. But on PC without internet it gives “Microsoft Visual C++ Runtime Library error” . All apps run fine on there own except for CSC.exe . Removed and gone back to *.36 and it works fine without internet connection.

The registry cleaner in this version is break shared folders.

it removes the following from the registery making shares not working.

#[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\lanmanserver\parameters]
“IRPStackSize”=dword:00000021#

this has happened in one of the previous releses aswell but were then fixed. Now it has returned in .37

Hi,

This problem was reported before and has been already fixed in the upcoming version of Comodo System Cleaner.

Thank you for your support.

  • Your Operating System: Windows Vista Business SP1 32bit
  • Security Software Installed: CIS 3.9 Beta, Spyware Blaster
  • How you produced the problem: ran CDC
  • How you tried to resolve the problem: reinstalled Microsoft Office XP Standard feature using installation disk
  • Screen-shots with the error (if any): NA
  • Post Memory Dumps on crash if you encounter any: NA
  • All log files of CSC, if you had logs enabled: attached
  • Any other Additional Information;
    The CDC Prefetch Application Cache was unchecked after updating from within the CSC program. The problem that causes Microsoft Office XP to require reinstallation of a feature is the removal by CDC of the file C:\ProgramData\Microsoft\OFFICE\DATA\DATA.BAK. I previously pointed out that this particular file’s removal was what was causing Microsoft Office to have to reinstall a feature after CDC cleaning, but this file is still being removed by CDC cleaning. This problem did not occur on our 2 Vista Ultimate desktops running Office 2007, but DOES OCCUR on our Vista Business laptop running Office XP after CDC cleaning.

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Hi,

We analyzed your log, identified the cause of the DATA.BAK file removal and fixed the problem. The upcoming version of Comodo System Cleaner will contain the fix.

Thank you for your support.

In view of the bug in .37, and until the corrected version is released, is it possible to download .36 please?

Thanks.

Steve