comodo shield agent for windows XP

Cshieldagent.msi does not complet successfull on my windows XP. The map “Shield Agent” ,where i have to find “client.id” needed for comodo dome shield,is not created.
Is it possible to make cshieldagent.msi working for XP ?
Is there another way to make a “client.id” ?
Staff or moderator from Comodo can you please answer me

Sorry for my language,i am Dutch speaking.