I tried to run Comodo Secure Shopping from tasks, it was downloaded so now I’m able to run in the “isolated desktop”.
BTW when I visit a secure shopping site I expect to be alerted by CIS (in order to choose how to visit the site), but this doesn’t happen.
The config screen is attached, what can I check?
I installed Comodo Dragon and it seems to work.
So I tried with other browsers to see if they show the popup, this is the situation:
- Edge: working
- Comodo Dragon: working
- Chrome: not working
- Opera: not working
Can you explain how you are going to those secure shopping sites? do you type in say www.amazon.com or just amazon.com in the url bar? what OS are you using? I find it weird that in chrome it doesn’t work but does in dragon considering dragon is essentially chrome but with some modifications by comodo.
- I open the browser and type www.amazon.com, then press enter. The site is fully loaded and no popup appears
- I tried typing both www.amazon.com and amazon.com, the result is the same
- Browser versions are different: Chrome is version 57, Dragon is version 55
- I’m using Windows 10 version 1607 (Build 14393.969)
BTW if I start the secure shopping desktop (not via popup), it shows an alert saying that there is a remote communication ongoing.
This is impossible since the PC has been formatted 5 days ago and the only running processes are Dropbox, Comodo and Chrome.
I’m not a fan of unstable software, so I removed secure shopping. At the best, this module is useless for me.
Thanks for the support, I appreciate your job anyway
Detection is achieved with heuristics. False-positives may occur. It’s recommended to report these.
Did you check CSS log? It’s located under : %ProgramData%\COMODO\CSS\verbose.log