Whenever I run Ragnarok Online when Comodo is updated, my pc restarts automatically even if Ragnarok Online is already a trusted application. If its not updated, Ragnarok Online works fine. What do you think is wrong?
Hello!
Could you please read this topic on how to submit a proper bug report:
https://forums.comodo.com/defense_bugs/important_how_to_submit_bugreports_read_this_if_you_want_them_fixed-t28734.0.html
As your PC ‘restarts automatically’, you should take a look under In order to enable crashdumps and to find them please read in the topic I posted above. Also, could you tell us what you mean by “Comodo is updated”? Do you mean that you update from an old version to a newer one, and that the new version doesn’t work? Does Ragnarok Online by any chance use GameGuard?
Yes, when I updated the old version, Ragnarok Online no longer starts up. Yes, Ragnarok Online uses GameGuard.
* I don't know if its 32 or 64 bit. . . .
* Windows XP SP2
* Comodo Firewall Pro, ESET Nod32
* Specific symptoms of the bug, and steps you can take to reproduce it (step by step).
1. Update Comodo Firewall
2. Run Ragnarok Online.
* Specific steps you have taken to try to resolve it.
1. Reinstall Comodo. (works but I don't have an updated version)
* I have never modified anything in the Comodo settings. They are still Train with Safe mode and Clean PC mode
I still have to get the dump file.