A. THE BUG/ISSUE (Varies from issue to issue)
- Summary - Give a clear summary in the topic subject, NOT here.
Can U reproduce the problem & if so how reliably?:
If U can, exact steps to reproduce. If not, exactly what U did & what happened:
1:Restart computer and start CRD from disk.
2:Select target drive.
3:Window appears with drive listings that are NOT my CD/DVD drive. (Note: I have not downloaded CRD ISO).
If not obvious, what U expected to happen:
I expected to see my CD/DVD drive listed, it is not listed. I see a drive listing for a thumb drive and a Cisco Valet wireless hot point. If I remove thumb drive, I see only the Cisco hot point.
Can’t remove Cisco hot point, I need it to write this message.
Cisco = drive H:\ and CD/DVD is drive F:, which does not appear.
If a software compatibility problem have U tried the conflict FAQ?:
Yes, but it did not help.
Any software except CIS/OS involved? If so - name, & exact version:
Any other information, eg your guess at the cause, how U tried to fix it etc:
This is a problem related only to CRD. I have never had a problem with any other application failing to find the CD/DVD drive.
B. YOUR SETUP
Exact CIS version & configuration:
Intel mobo, 2.6 Gh/z dual core, 4 gig RAM
Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV:
All modules enabled.
Have U made any other changes to the default config? (egs here.):
Have U updated (without uninstall) from CIS 5 or CIS6?:
No, clean install
[list type=lower-alpha][li]if so, have U tried a a clean reinstall - if not please do?:
[/li]- Have U imported a config from a previous version of CIS:
[li]if so, have U tried a standard config - if not please do:
[/li]- OS version, SP, 32/64 bit, UAC, account type, V.Machine used:
XP /32, UAC on, Home, no VM
Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system: