COMODO Online Storage 2.0.7 Bug Reports

Discontinued Products Comodo Cloud
#1

Please post all bug reports & BSOD’s here.
Be sure to include:

  • Your Operating System (and whether it’s 32bit/64bit);
  • Other Backup & Security Software Installed;
  • How you produced the problem;
  • How you tried to resolve the problem;
  • Screen-shots with the error (if any);
  • if the issue is a BSOD, please post all the dump files in \Windows\Minidump folder (you can compress them)
  • if the issue is a crash, program stops responding or freezes please see this topic
  • if the issue is an error (not program crash or freeze) please see this topic
  • Any other Additional Information (for example, any non-default settings used);
#2

Your Operating System (and whether it’s 32bit/64bit); windows 7 pro 32

  • Other Backup & Security Software Installed; cfw 5.8
  • How you produced the problem; installed cos uploaded a small word document then explorer crashes
  • How you tried to resolve the problem; na
  • Screen-shots with the error (if any); attached
  • Post Memory Dumps on crash if you encounter any; na
  • file system (FAT32/NTFS/…) ntfs
  • All log files (%TEMP%\ComodoLogsFolder and \Windows\Temp\ComodoLogsFolder). You can compress these folders into a single zip file. i dont know what you mean by %TEMP% but the Windows\Temp\ComodoLogsFolder is attached
  • does Diagnose says the application is installed correctly? yes
  • User Account Control On/Off ? off
  • Any other Additional Information;

i reported this issue many builds back but it still present

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#3
  • Your Operating System (and whether it’s 32bit/64bit); windows 7HP x64
  • Other Backup & Security Software Installed; Eset smart security
  • How you produced the problem; Files with polish letters in their names e.g. “córka.zip” are unable to copy, open and so on.
  • How you tried to resolve the problem; none
  • Screen-shots with the error (if any); none
  • if the issue is a BSOD, please post all the dump files in \Windows\Minidump folder (you can compress them) none
  • if the issue is a crash, program stops responding or freezes please see this topic none
  • if the issue is an error (not program crash or freeze) please see this topic none
  • Any other Additional Information; none
#4

Are you trying to upload the files using COS drive, COS website or COS program?

Thanks

#5

via the website.

#6

Thank you for reporting the problem.
It will be fixed soon.

#7
  • Your Operating System (and whether it’s 32bit/64bit); Win7 x64 Proffesional
  • Other Backup & Security Software Installed; none
  • How you produced the problem; After installation, at boot, the COS client displays some errors witch installation and synchronization service, and shows a small log file (wklej.org - wklej Resources and Information.). Then normally connects to the network and it works as it should.
  • How you tried to resolve the problem; I removed the application and installed again.
  • Screen-shots with the error (if any); attached
  • if the issue is a BSOD, please post all the dump files in \Windows\Minidump folder (you can compress them); none
  • if the issue is a crash, program stops responding or freezes please see this topic; none
  • if the issue is an error (not program crash or freeze) please see this topic; attached
  • Any other Additional Information (for example, any non-default settings used);

Probably CIS is in some conflict with COS. Adding COSCLIENT.exe, Synchronizationservice.exe and COSService.exe as trusted applications in the rules of Defense + and Firewall not exactly helped. Sometimes errors are not shown, but the program remains offline. Sometimes even program runs completely fine. Has anyone idea about what it is caused by?

P.S. Sorry for my English …

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