Hello Everybody,
We are happy to announce that COMODO livePCsupport™ 4.0 BETA is now here.
What is COMODO livePCsupport™?
LPS (the internal name), is intended to be the best remote management platform. It allows a support technician or a system administrator to remotely manage one or more PCs using remote intervention tools such:
Remote application execution through command prompt
Remote application installer
Many others are coming soon!!!
For the passionate programmers and system administrators, you have the possibility to develop your own intervention tools, using Qt SDK. Those tools are supported by the livePCsupport™ platform and you can use them instantly.
Why do you need such product?
You are a small or medium organization with a need for remote management platform, in order to provide technical support to your clients or internal computer network.
You are the “computer guy” who wants to assist friends and family with technical issues without having to move from the comfort of your home.
Why using Qt SDK to develop my own intervention tools?
livePCsupport™ is intended to be used on multiple platforms. In order to facilitate this and any custom needs, we based our approach on Qt Framework: http://qt.nokia.com/.
How does it work?
The client can download a small application and launch it in order to get support from COMODO by clicking the “Connect to a support technician” button.
The technician will use our intuitive interface to approach the customer and solve any issues, using remote desktop and the vast array of tools provided by LPS. This is so easy…
Notes:
At this stage, only the setup for Microsoft Windows is available. The builds for Macintosh, Linux and Android are coming soon.
At this stage, only the client application is available. The technician console is coming soon! - screenshot attached.
Warning!
As you may know, this is a BETA product, please read the BETA license agreement before installing it. We strongly recommend reviewing this product on a separate environment. Any feedback would be really appreciated. We can work together to bring it to the release stage!
now with LPS v4, anyone can be a GeekBuddy to anyone they want to help.
You can remotely help your friends and family and have access to the amazing platform that our geeks have access to! Its the most advanced “Remote Support” tool available today!
is this taking the place of the geekbuddy program thats in the complete version?if so and its free whats the point of buying the complete version or the geekbuddy service?
I’ve always wanted an alternative to Teamviewer - now I have it
I would request that mini application so that the user who needs help simply executes it and gives me ID and password (or something similar). It would be really great!
We are going to have “Session invite” functionality. You will be able to generate an URL and to send it to the user who needs help. The user will download, install and launch the client application automatically, so you will be able to approach that user.
