COMODO livePCsupport 1.0.65310.35 BUG REPORTS

Please post all bug reports & BSOD’s here.

Be sure to include:

  • Your Operating System (and whether it’s 32bit/64bit);
  • Security Software Installed;
  • How you produced the problem;
  • How you tried to resolve the problem;
  • Screen-shots with the error (if any);
  • Post Memory Dumps on crash if you encounter any;
  • Any other Additional Information;
  • Windows XP SP3 Nlited 32bit
  • CIS, CTM
  • simply boot up into safe mode, start a LSP session and update CIS, you get this nice corrupted chat…
  • we went further in notepad ;D

also

  • connection seem to drop ones in a while
  • the chat box is getting on top every now and then. It’s annoying for the end user and helper

Thanks,
Xan

ps= I’ve deleted my account on the pic, please delete the pic after you saw it.

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Hello,

Thanks a lot eXPerience!!! We really need some feedback on LPS.

Hi,

This problem is caused by JAVA Swing and it was reported on the following link :
http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6355338

They have reported that this bug was fixed on JRE version 6.

Please go to Start, type “CMD”, then type “java -version”.

Please let us know what version you have installed.

Thank you for your support.

I guess you meant : start → run → cmd → java -version :wink:

build 1.6.0_13-b03 (Java SE runtime environment)
build 11.3-b02 (Hotspot client)

Xan

In that case, you can read here :
https://forums.comodo.com/moderators_only/comodo_livesupport_my_experience_with_it-t41538.0.html (moderators only guys)

Xan

CONFIGURATION

Windows XP PRO x64 SP3 - v5.2, Build 3790 (up to date)

BIOS : Award ASUS P5N-E SLI ACPI BIOS Revision 0901
BIOS Type : Award Phoenix - AwardBIOS v6.00PG

Motherboard : ASUS P5N-E SLI
Motherboard Chipsets :

  • North Bridge: nVIDIA nForce 650i SLI (C55)
  • South Bridge: nVIDIA nForce 430i (MCP51)
    CPU : Intel QuadCore 6600 CPU 2.40Ghz
    RAM : 4090MB RAM
    GFX : GeForce 8800 GTX
    GFX Driver : NVIDIA GeForce-ION Driver Release 186.18
    Soundcard : built-in Realtek ALC883 @ nVIDIA nForce 430i (MCP51) - High Definition Audio Controller PCI
    Soundcard Driver : Realtek High Definition Audio Codecs R2.28
    DirectX : v9.0c (4.09.0000.0904)

DirectVobSub 2.39
K-Lite Codec Pack 64-bit 2.4.5
K-Lite Codec Pack 32-bit 5.0.0

Comodo Internet Security
Antivirus : Disabled
Defense : Disabled
Firewall : Custom

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