I’d like to start by saying that I really like CIS 2011! It rocks:)
I am running XP sp3 all up-to date. I installed CIS 2011 2 days ago for the first time ever. After install did all the updates just fine. CIS gave the usual “You have not run a Full Scan yet”. I ran the scan and received the below errors:
First error (Windows error reporting, crashed application): Comodo Internet Security Virus Scan has encountered a problem and needs to close.
Second error: This error came up after CIS encountered the above (first) error. After closing virus scan, a new window opened to show me the virus’ that CIS found. All were selected, then I hit the Quarantine button. Then I received the following error.Comodo Internet Security could not successfully quarantine all of the selected items.
I have tried running the first scan 6 times and every time I get the above errors. CIS is in an eternal state of new installation. The virus’ CIS found are still there and I would like to remove them and also be able to run a complete scan without crashing. Please help.
We would very much appreciate it if you would edit your first post to create an issue report in line with the bug forum guidelines and format here. You can copy and paste the format from this topic.
To understand the reasons why we ask you to follow these guidelines please see below.
WHY WE ASK YOU TO FOLLOW THESE GUIDELINES
Bugs/issues can be impossible or very time consuming to fix if developers don’t have enough information to reproduce them. Since CIS is free, development time is limited. So if you want your issue fixed, please use the format below to describe it.
To avoid clutter, issues not described in the format below your post will not be moved to the ‘moderator verified’ issues topic. This means that the developers may not look at it.
We really would very much appreciate it if you would edit your first post to create an issue report in line with the bug forum guidelines and format. You can copy and paste the format from this topic.
Unfortunately we do need this issue to be reported in the full right format, and with all the information we have asked for, if we are to forward it to verified issues.
For the moment I am going to move it to the Orphaned/Resolved child board. If you do edit your post to create a complete issue report in standard format, and PM an active mod, we will of course consider moving it to verified reports.
The devs only look at the Orphaned/Resolved board if they have time, so please do edit the post and PM an active mod if you want it fixed.