Hello everyone am new to the forum and I am writing to have an opinion on the behavior of Comodo.
Lately it off alone, the icon disappears in the taskbar and controlling processes in the cfp.exe is not present.
I had a scan with Malwarebytes several times, and Spybot - Search & Destroy, even in safe mode, but are not infections.
What do you think can cause this behavior?
thanks
I think there are two options here
- an upgrade went bad
- your system might be infected.
Can you go to \Program Files\Comodo\Comodo Internet Security and post a screenshot of the contents of that folder?
Seems like cfp.exe is running as you have the red-shield in the taskbar notification area.
Can you double click it, go to More and run Diagnostics see if that finds anything?
when I made the screenshot I rebooted cfp
“the diagnostic utility has not detected any problem with the installation”
The program has two running executable’s cfp.exe which is only the GUI and cmdagent.exe which is the controlling process.
Can you please verify if you have the cmdagent.exe process running while the cfp.exe has crashed?
Can you also verify if this folder contains crash files
C:\ProgramData\Comodo\CisDumps
And please verify the Windows eventlog’s for traces of cfp.exe issues (start, run, eventvwr).
cmdagent.exe process not running while the cfp.exe has crashed
the folderCisDumps contains crash files but is very old and empty 0kb
traces comodo in eventlog but I can not evaluate them, are not errors but warnings.
Can you please post screenshots of those messages in the eventlog?
Seems like both cmdagent and cfp are dying for some reason or under attack.
Did you upgrade CIS lately before this happened of was this a fresh install?
Are you running any other security software?
I have read posts that AVG conflicts with CIS and similar issues showed up.
Thanks for the advice and involvement, but I do not trust and have removed CIS and i’m using another antivirus.
Later will probably return to CIS.
Greetings
No problem :-TU