COMODO Internet Security - cmdagent.exe crash under XP-SP2

Comodo Internet Security - CIS Resolved/Outdated Issues - CIS
#1

Hi there,

My COMODO Internet Security has suddenly decided to always crash on boot-up!
It’s only just started doing it, but the crash seems to be every time I boot up. It shows cmdagent.exe error, and then restarts COMODO and all is fine. ???

I’m using no other AntiVirus software.
I’m using XP-SP2.
I’m using COMODO Internet Security v3.5.57173.439

I also found ‘COMODO - crash msg? cmdagent.exe + XP-SP2’ on the forum, and other threads, that ALL just say: export settings, complete un-install and re-install fixes practically any bug.

I want to know why am I getting this error?
thanks for your time and effort,

here is the appcompat.txt


<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="cmdagent.exe" FILTER="GRABMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="cavscan.dll" SIZE="52984" CHECKSUM="0x7B275F45" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD9CF" LINKER_VERSION="0x0" LINK_DATE="11/12/2008 17:58:55" UPTO_LINK_DATE="11/12/2008 17:58:55" />
    <MATCHING_FILE NAME="cavscan.exe" SIZE="1069816" CHECKSUM="0xE7D9369D" BIN_FILE_VERSION="3.5.55470.430" BIN_PRODUCT_VERSION="3.5.55470.430" PRODUCT_VERSION="3, 5, 55470, 430" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 55470, 430" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x10F48C" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.55470.430" UPTO_BIN_PRODUCT_VERSION="3.5.55470.430" LINK_DATE="11/12/2008 18:00:18" UPTO_LINK_DATE="11/12/2008 18:00:18" />
    <MATCHING_FILE NAME="cavshell.dll" SIZE="274168" CHECKSUM="0xE1C68D1E" MODULE_TYPE="WIN32" PE_CHECKSUM="0x50DD7" LINKER_VERSION="0x0" LINK_DATE="11/12/2008 17:59:10" UPTO_LINK_DATE="11/12/2008 17:59:10" />
    <MATCHING_FILE NAME="cfp.dll" SIZE="2136824" CHECKSUM="0x2565BC2A" MODULE_TYPE="WIN32" PE_CHECKSUM="0x209C3D" LINKER_VERSION="0x0" LINK_DATE="11/12/2008 17:58:50" UPTO_LINK_DATE="11/12/2008 17:58:50" />
    <MATCHING_FILE NAME="cfp.exe" SIZE="1797880" CHECKSUM="0x826E873E" BIN_FILE_VERSION="3.5.56968.437" BIN_PRODUCT_VERSION="3.5.56968.437" PRODUCT_VERSION="3, 5, 56968, 437" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 56968, 437" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1C6839" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.56968.437" UPTO_BIN_PRODUCT_VERSION="3.5.56968.437" LINK_DATE="12/01/2008 20:41:35" UPTO_LINK_DATE="12/01/2008 20:41:35" />
    <MATCHING_FILE NAME="cfpconfg.dll" SIZE="1611000" CHECKSUM="0x9BB9C184" BIN_FILE_VERSION="3.5.55470.430" BIN_PRODUCT_VERSION="3.5.55470.430" PRODUCT_VERSION="3, 5, 55470, 430" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 55470, 430" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x19107F" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.55470.430" UPTO_BIN_PRODUCT_VERSION="3.5.55470.430" LINK_DATE="11/12/2008 17:58:52" UPTO_LINK_DATE="11/12/2008 17:58:52" />
    <MATCHING_FILE NAME="cfpconfg.exe" SIZE="1000696" CHECKSUM="0x93CCC48D" BIN_FILE_VERSION="3.5.57170.438" BIN_PRODUCT_VERSION="3.5.57170.438" PRODUCT_VERSION="3, 5, 57170, 438" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 57170, 438" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFB8DC" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.57170.438" UPTO_BIN_PRODUCT_VERSION="3.5.57170.438" LINK_DATE="12/02/2008 19:50:40" UPTO_LINK_DATE="12/02/2008 19:50:40" />
    <MATCHING_FILE NAME="cfplogvw.dll" SIZE="53496" CHECKSUM="0x558D9466" BIN_FILE_VERSION="3.5.55470.430" BIN_PRODUCT_VERSION="3.5.55470.430" PRODUCT_VERSION="3, 5, 55470, 430" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 55470, 430" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1AC67" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.55470.430" UPTO_BIN_PRODUCT_VERSION="3.5.55470.430" LINK_DATE="11/12/2008 17:58:54" UPTO_LINK_DATE="11/12/2008 17:58:54" />
    <MATCHING_FILE NAME="cfplogvw.exe" SIZE="2936568" CHECKSUM="0xFFC4C6C4" BIN_FILE_VERSION="3.5.55470.430" BIN_PRODUCT_VERSION="3.5.55470.430" PRODUCT_VERSION="3, 5, 55470, 430" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 55470, 430" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2DC022" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.55470.430" UPTO_BIN_PRODUCT_VERSION="3.5.55470.430" LINK_DATE="11/12/2008 18:01:29" UPTO_LINK_DATE="11/12/2008 18:01:29" />
    <MATCHING_FILE NAME="cfpsbmit.dll" SIZE="55544" CHECKSUM="0xFE9CA076" BIN_FILE_VERSION="3.5.55470.430" BIN_PRODUCT_VERSION="3.5.55470.430" PRODUCT_VERSION="3, 5, 55470, 430" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 55470, 430" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x15C98" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.55470.430" UPTO_BIN_PRODUCT_VERSION="3.5.55470.430" LINK_DATE="11/12/2008 17:58:53" UPTO_LINK_DATE="11/12/2008 17:58:53" />
    <MATCHING_FILE NAME="cfpsbmit.exe" SIZE="2838264" CHECKSUM="0x30D744B0" BIN_FILE_VERSION="3.5.55470.430" BIN_PRODUCT_VERSION="3.5.55470.430" PRODUCT_VERSION="3, 5, 55470, 430" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 55470, 430" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2BB72E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.55470.430" UPTO_BIN_PRODUCT_VERSION="3.5.55470.430" LINK_DATE="11/12/2008 18:01:03" UPTO_LINK_DATE="11/12/2008 18:01:03" />
    <MATCHING_FILE NAME="cfpupdat.dll" SIZE="364280" CHECKSUM="0x9E47EC7D" BIN_FILE_VERSION="3.5.55470.430" BIN_PRODUCT_VERSION="3.5.55470.430" PRODUCT_VERSION="3, 5, 55470, 430" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 55470, 430" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x5C2E6" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.55470.430" UPTO_BIN_PRODUCT_VERSION="3.5.55470.430" LINK_DATE="11/12/2008 17:58:53" UPTO_LINK_DATE="11/12/2008 17:58:53" />
    <MATCHING_FILE NAME="cfpupdat.exe" SIZE="2158328" CHECKSUM="0x6407856B" BIN_FILE_VERSION="3.5.55810.432" BIN_PRODUCT_VERSION="3.5.55810.432" PRODUCT_VERSION="3, 5, 55810, 432" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 55810, 432" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x213B05" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.55810.432" UPTO_BIN_PRODUCT_VERSION="3.5.55810.432" LINK_DATE="11/18/2008 04:00:45" UPTO_LINK_DATE="11/18/2008 04:00:45" />
    <MATCHING_FILE NAME="cmdagent.exe" SIZE="618232" CHECKSUM="0x6445D8EA" BIN_FILE_VERSION="3.5.57173.439" BIN_PRODUCT_VERSION="3.5.57173.439" PRODUCT_VERSION="3, 5, 57173, 439" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 57173, 439" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA26DC" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.57173.439" UPTO_BIN_PRODUCT_VERSION="3.5.57173.439" LINK_DATE="12/02/2008 22:09:46" UPTO_LINK_DATE="12/02/2008 22:09:46" />
    <MATCHING_FILE NAME="crashrep.exe" SIZE="421624" CHECKSUM="0xF1CED79" BIN_FILE_VERSION="3.5.55470.430" BIN_PRODUCT_VERSION="3.5.55470.430" PRODUCT_VERSION="3, 5, 55470, 430" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 55470, 430" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x724D0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.55470.430" UPTO_BIN_PRODUCT_VERSION="3.5.55470.430" LINK_DATE="11/12/2008 18:00:38" UPTO_LINK_DATE="11/12/2008 18:00:38" />
    <MATCHING_FILE NAME="framework.dll" SIZE="196344" CHECKSUM="0xD027E02F" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3CBC8" LINKER_VERSION="0x0" LINK_DATE="12/01/2008 14:43:17" UPTO_LINK_DATE="12/01/2008 14:43:17" />
    <MATCHING_FILE NAME="Repair\cavscan.dll" SIZE="52984" CHECKSUM="0x7B275F45" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD9CF" LINKER_VERSION="0x0" LINK_DATE="11/12/2008 17:58:55" UPTO_LINK_DATE="11/12/2008 17:58:55" />
    <MATCHING_FILE NAME="Repair\cavscan.exe" SIZE="1069816" CHECKSUM="0xE7D9369D" BIN_FILE_VERSION="3.5.55470.430" BIN_PRODUCT_VERSION="3.5.55470.430" PRODUCT_VERSION="3, 5, 55470, 430" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 55470, 430" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x10F48C" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.55470.430" UPTO_BIN_PRODUCT_VERSION="3.5.55470.430" LINK_DATE="11/12/2008 18:00:18" UPTO_LINK_DATE="11/12/2008 18:00:18" />
    <MATCHING_FILE NAME="Repair\cavshell.dll" SIZE="274168" CHECKSUM="0xE1C68D1E" MODULE_TYPE="WIN32" PE_CHECKSUM="0x50DD7" LINKER_VERSION="0x0" LINK_DATE="11/12/2008 17:59:10" UPTO_LINK_DATE="11/12/2008 17:59:10" />
    <MATCHING_FILE NAME="Repair\cfp.dll" SIZE="2136824" CHECKSUM="0x2565BC2A" MODULE_TYPE="WIN32" PE_CHECKSUM="0x209C3D" LINKER_VERSION="0x0" LINK_DATE="11/12/2008 17:58:50" UPTO_LINK_DATE="11/12/2008 17:58:50" />
    <MATCHING_FILE NAME="Repair\cfp.exe" SIZE="1797880" CHECKSUM="0x826E873E" BIN_FILE_VERSION="3.5.56968.437" BIN_PRODUCT_VERSION="3.5.56968.437" PRODUCT_VERSION="3, 5, 56968, 437" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 56968, 437" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1C6839" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.56968.437" UPTO_BIN_PRODUCT_VERSION="3.5.56968.437" LINK_DATE="12/01/2008 20:41:35" UPTO_LINK_DATE="12/01/2008 20:41:35" />
    <MATCHING_FILE NAME="Repair\cfpconfg.dll" SIZE="1611000" CHECKSUM="0x9BB9C184" BIN_FILE_VERSION="3.5.55470.430" BIN_PRODUCT_VERSION="3.5.55470.430" PRODUCT_VERSION="3, 5, 55470, 430" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 55470, 430" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x19107F" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.55470.430" UPTO_BIN_PRODUCT_VERSION="3.5.55470.430" LINK_DATE="11/12/2008 17:58:52" UPTO_LINK_DATE="11/12/2008 17:58:52" />
    <MATCHING_FILE NAME="Repair\cfpconfg.exe" SIZE="1000696" CHECKSUM="0x93CCC48D" BIN_FILE_VERSION="3.5.57170.438" BIN_PRODUCT_VERSION="3.5.57170.438" PRODUCT_VERSION="3, 5, 57170, 438" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 57170, 438" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFB8DC" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.57170.438" UPTO_BIN_PRODUCT_VERSION="3.5.57170.438" LINK_DATE="12/02/2008 19:50:40" UPTO_LINK_DATE="12/02/2008 19:50:40" />
    <MATCHING_FILE NAME="Repair\cfplogvw.dll" SIZE="53496" CHECKSUM="0x558D9466" BIN_FILE_VERSION="3.5.55470.430" BIN_PRODUCT_VERSION="3.5.55470.430" PRODUCT_VERSION="3, 5, 55470, 430" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 55470, 430" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1AC67" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.55470.430" UPTO_BIN_PRODUCT_VERSION="3.5.55470.430" LINK_DATE="11/12/2008 17:58:54" UPTO_LINK_DATE="11/12/2008 17:58:54" />
    <MATCHING_FILE NAME="Repair\cfplogvw.exe" SIZE="2936568" CHECKSUM="0xFFC4C6C4" BIN_FILE_VERSION="3.5.55470.430" BIN_PRODUCT_VERSION="3.5.55470.430" PRODUCT_VERSION="3, 5, 55470, 430" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 55470, 430" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2DC022" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.55470.430" UPTO_BIN_PRODUCT_VERSION="3.5.55470.430" LINK_DATE="11/12/2008 18:01:29" UPTO_LINK_DATE="11/12/2008 18:01:29" />
    <MATCHING_FILE NAME="Repair\cfpsbmit.dll" SIZE="55544" CHECKSUM="0xFE9CA076" BIN_FILE_VERSION="3.5.55470.430" BIN_PRODUCT_VERSION="3.5.55470.430" PRODUCT_VERSION="3, 5, 55470, 430" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 55470, 430" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x15C98" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.55470.430" UPTO_BIN_PRODUCT_VERSION="3.5.55470.430" LINK_DATE="11/12/2008 17:58:53" UPTO_LINK_DATE="11/12/2008 17:58:53" />
    <MATCHING_FILE NAME="Repair\cfpsbmit.exe" SIZE="2838264" CHECKSUM="0x30D744B0" BIN_FILE_VERSION="3.5.55470.430" BIN_PRODUCT_VERSION="3.5.55470.430" PRODUCT_VERSION="3, 5, 55470, 430" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 55470, 430" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2BB72E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.55470.430" UPTO_BIN_PRODUCT_VERSION="3.5.55470.430" LINK_DATE="11/12/2008 18:01:03" UPTO_LINK_DATE="11/12/2008 18:01:03" />
    <MATCHING_FILE NAME="Repair\cfpupdat.dll" SIZE="364280" CHECKSUM="0x9E47EC7D" BIN_FILE_VERSION="3.5.55470.430" BIN_PRODUCT_VERSION="3.5.55470.430" PRODUCT_VERSION="3, 5, 55470, 430" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 55470, 430" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x5C2E6" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.55470.430" UPTO_BIN_PRODUCT_VERSION="3.5.55470.430" LINK_DATE="11/12/2008 17:58:53" UPTO_LINK_DATE="11/12/2008 17:58:53" />
    <MATCHING_FILE NAME="Repair\cfpupdat.exe" SIZE="2158328" CHECKSUM="0x6407856B" BIN_FILE_VERSION="3.5.55810.432" BIN_PRODUCT_VERSION="3.5.55810.432" PRODUCT_VERSION="3, 5, 55810, 432" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 55810, 432" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x213B05" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.55810.432" UPTO_BIN_PRODUCT_VERSION="3.5.55810.432" LINK_DATE="11/18/2008 04:00:45" UPTO_LINK_DATE="11/18/2008 04:00:45" />
    <MATCHING_FILE NAME="Repair\cmdagent.exe" SIZE="618232" CHECKSUM="0x6445D8EA" BIN_FILE_VERSION="3.5.57173.439" BIN_PRODUCT_VERSION="3.5.57173.439" PRODUCT_VERSION="3, 5, 57173, 439" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 57173, 439" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA26DC" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.57173.439" UPTO_BIN_PRODUCT_VERSION="3.5.57173.439" LINK_DATE="12/02/2008 22:09:46" UPTO_LINK_DATE="12/02/2008 22:09:46" />
    <MATCHING_FILE NAME="Repair\crashrep.exe" SIZE="421624" CHECKSUM="0xF1CED79" BIN_FILE_VERSION="3.5.55470.430" BIN_PRODUCT_VERSION="3.5.55470.430" PRODUCT_VERSION="3, 5, 55470, 430" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 55470, 430" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x724D0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.55470.430" UPTO_BIN_PRODUCT_VERSION="3.5.55470.430" LINK_DATE="11/12/2008 18:00:38" UPTO_LINK_DATE="11/12/2008 18:00:38" />
    <MATCHING_FILE NAME="Repair\framework.dll" SIZE="196344" CHECKSUM="0xD027E02F" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3CBC8" LINKER_VERSION="0x0" LINK_DATE="12/01/2008 14:43:17" UPTO_LINK_DATE="12/01/2008 14:43:17" />
    <MATCHING_FILE NAME="Repair\guard32.dll" SIZE="147192" CHECKSUM="0xA255E756" BIN_FILE_VERSION="3.5.57170.438" BIN_PRODUCT_VERSION="3.5.57170.438" PRODUCT_VERSION="3, 5, 57170, 438" FILE_DESCRIPTION="COMODO Internet Security" COMPANY_NAME="COMODO" PRODUCT_NAME="COMODO Internet Security" FILE_VERSION="3, 5, 57170, 438" LEGAL_COPYRIGHT="2005-2008 COMODO. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2A3C8" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.57170.438" UPTO_BIN_PRODUCT_VERSION="3.5.57170.438" LINK_DATE="12/02/2008 19:46:31" UPTO_LINK_DATE="12/02/2008 19:46:31" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="1049600" CHECKSUM="0xA0FE6C49" BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="DLL du client API BASE Windows NT" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Système d'exploitation Microsoft® Windows®" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. Tous droits réservés." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x10FA5D" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:53:11" UPTO_LINK_DATE="04/16/2007 15:53:11" VER_LANGUAGE="Français (France) [0x40c]" />
</EXE>
</DATABASE>
#2

The exact error message shows:

szAppName : cmdagent.exe     szAppVer : 3.5.57173.439     
szModName : framework.dll     szModVer : 0.0.0.0     offset : 00005f50

I’m attaching the dump:

cmdagent.exe.mdmp

Since it seems to be related to “framework.dll” file can I just paste this http://download.comodo.com/cfp/download/updates/release/x32/framework.dll to replace the file?

Can any one help?

[attachment deleted by admin]

#3

Welcome to the forum.

Does the GUI > Miscellaneous > Diagnostics find any errors?

#4

Please don’t shout!

#5

Yes

Can any one help?

We are. :wink:

#6

Thanks for your replies (:KWL)

I found two framework.dll files in the installed directory:
Comodo\COMODO Internet Security
and
Comodo\COMODO Internet Security\Repair

Yet both seem to be the same:
signature date of 1st dec 2008 17:01:18
size 196,344bytes

The new one that I downloaded does not seem the same and worries me, this new one has an older signature date and smaller size:
signature date 20-may-2008 09:28:51
size 85,760 bytes

So ???

  1. is this normal, and can I still replace? (or can I get a more recent one?)
  2. which one do I replace ?

I’ll try to replace the one in the Repair sub folder as it seems less risky. (:NRD)

#7

The Diagnostics attempts to use those files in the Repair folder to fix problems by replacing those files. This means those in the Repair folder are backups from when CIS was last installed or updated. As for why your date is far different from mine, I don’t know. I have XP SP2 as well (32-bit).

[attachment deleted by admin]

#8

No the date and file size of the current error one is the same as yours, except for the time of 1st-dec.

Maybe there is a more recent version out there?

Well I’ll try replacing the one in the normal folder then.

#9

Did’nt work (see attached errors)
“comodo application agent is not running”
and diag(error is in french so this is what it says in english):
Procedure entry point _CreateFrameWorkExtend[ at ]4 cannot be found in framework.dll

[attachment deleted by admin]

#10

Before replacing such critical files, you would have to exit cfp.exe (shut down the GUI). Then restart it. Actually, Comodo Application Agent (make sure this service is running and set to Automatic) is cmdagent.exe, is even more important, so you may have to reboot if the above still doesn’t work.

#11

Newbie here. first post. nice program comodo!

I gotta add to this too: I have 2 vista x64 quad core machines & a dual core vista x32, comodo ver 3.8.65951.477 (64bit ver), and ALL do this also. I think I can add to what is happening so comodo can fix it…

seems to be the SCAN that is killing it. Bad. both machines have scan stop about 99,000 files - about 10 minutes. Then they sit at that point with nothing else happening - until the next day when we look at the computer and see it stuck. If we try to ‘stop scan’ it eventually locks up whole computer in 5 minutes. If we leave it overnight and come back, CDMAGENT crashed message is up and we can acknowledge it and life goes on. Same crash report as above ending in /database line. If I go to prog files and manually start cmdagent, it shows up in windows list for about 15 sec then goes away. If I go to comodo and press SCAN, it comes back with error something like 700800aa too few resources or out of memory - cant tell you exactly cuz it locks me up and I am tired of rebooting so not going to fall for that again! Anyway, its done for at this point.

I can tell you at least on this machine that 99368 files into scan is where it stops, on same file, and if I go to total commander (explorer) and open that file it is fine.

If I try to recover I end up locking the computer up so have to power down and back up.

If I do misc->diagnostics, it says something is wrong and if I agree to let it fix, it will redo and then I can scan again. Only to brake again if I try to scan again.

I would like to have scan work. Does this help anyone tell me how to fix it?

Thanks