COMODO Internet Security 5.0.162051.1126 RC Bug Reports

Comodo Internet Security - CIS Beta Corner - CIS
#1

Please post all bug reports & BSOD’s here and make sure to include:

  1. Your Operating System (32 or 64 bit) and Service Pack revision
  2. Other Security and Utility Software Installed
  3. Step by step description to reproduce the issue
  4. How you tried to resolve the problem
  5. Upload Memory Dumps on crash if you encounter any
  6. Attach screenshots to your posts to clarify the issue further
  7. Any other information you think that might be useful
  8. The CIS Security profile your using, and if you imported a previous version of the config

It’s vital to provide all this information, so the developers can quickly identify and fix bugs faster.

This format will be strictly moderated. If your messages do not convey this format, they are not going to be taken into account.

It’s very important to know what security profile your using and if you imported a previous config, and if you have changed settings from default, e.g. enabled “block all unknown requests if the application is closed” etc.

For those who observe freeze issues while doing a full scan:

Here is what you need to do in order o identify the problematic file while scanning:

1 - Disable Defense+
2 - Download Process Explorer from Process Explorer - Sysinternals | Microsoft Learn
3 - Run Process Explorer
4 - In Process Explorer, select View->Lower Pane View->Handles
5 - In Process Explorer Process window, click on cmdagent.exe
At this stage, in the lower pane, you should be seeing handles opened by cmdagent.exe. You are particularly interested in “Type File”
6 - Open CIS and Run a Scan → My Computer.

Wait until the scan hangs. When the scan hangs, you must go to Process Explorer and check the Lower Pane for open “File Handles”. One of those handles are causing this issue. Probably an archive file. Please indentify that file and let us know.

Shell Code Injection
Sandbox doesn't seem to work at all...
Firewall log skips many packets. [285]
#2
  1. Win7 x64
  2. CSC
  3. Update from RC1 to RC2; Restart system.
  4. N/A
  5. N/A
  6. N/A
  7. Windows gives me error after unexpecting crash, CIS losted it’s settings and failed to install update. Second update went OK and CIS reverted back to it’s previous settings.
  8. Default.
#3

1. Your Operating System (32 or 64 bit) and Service Pack revision
Windows 7 x64

2. Other Security and Utility Software Installed
None

3. Step by step description to reproduce the issue

Go to AV Scanner Settings-> Scheduled Scanning, and untick option “Scan archive files”. Click OK, and open again Scheduled tab. Now “Scan archive files” option is again ticked.

4. How you tried to resolve the problem

5. Upload Memory Dumps on crash if you encounter any

6. Attach screenshots to your posts to clarify the issue further

7. Any other information you think that might be useful

8. The CIS Security profile your using, and if you imported a previous version of the config
Internet Security, not imported.

#4
  1. Your Operating System (32 or 64 bit) and Service Pack revision
    Win 7 x64
  2. Step by step description to reproduce the issue
    With some malware when a D+ alert appears after execute a file the popup telling you that the app is being sandboxed remain hidden behind the D+ alert.
  3. How you tried to resolve the problem
  4. Upload Memory Dumps on crash if you encounter any
  5. Attach screenshots to your posts to clarify the issue further
  6. Any other information you think that might be useful
  7. The CIS Security profile your using, and if you imported a previous version of the config
    Proactive

mod edit: ta

#5

no bug but 2 remark:

“beta” word present when i let my mouse on the task bar icon.

the summary page is not logic. 1st antivirus, 2nd D+, 3rd firewall or on menus firewall is before D+.

mod edit: Stick to the format please or your post will be ignored and possibly removed. Thanks.

#6

  1. Your Operating System (32 or 64 bit) and Service Pack revision
    Windows XP Pro SP3 x32

  2. Other Security and Utility Software Installed
    Ashampoo Winoptimizer, Vit registry cleaner, Prevx 3

  3. Step by step description to reproduce the issue

Comodo tray icon does not change when using game mode or any subsystems are disabled. (I cant keep UI open all the time to see what are the problems)

  1. How you tried to resolve the problem
  1. Upload Memory Dumps on crash if you encounter any
  1. Attach screenshots to your posts to clarify the issue further
  1. Any other information you think that might be useful
  1. The CIS Security profile your using, and if you imported a previous version of the config
    Internet Security, not imported.
#7

The summary page is fine, shows the information in the way most wish it to be presented.
The ‘beta’ word does need to be removed. Repost as a proper bug report, please.

mod edit: Stick to the format please or your post will be ignored and possibly removed. Thanks. :slight_smile:

#8

Just opened the Off topic comments split from 5.0.161695.1120 RC Bug Reports topic.

When you find a post missing it is most likely in that topic.

#9

  1. Your Operating System (32 or 64 bit) and Service Pack revision
    Windows 7 x64

  2. Other Security and Utility Software Installed
    avira and prevx

  3. Step by step description to reproduce the issue

I can not browse with chrome in the sandbox

  1. How you tried to resolve the problem
  1. Upload Memory Dumps on crash if you encounter any
  1. Attach screenshots to your posts to clarify the issue further

    http://img521.imageshack.us/img521/4651/chromes.th.jpg


http://img816.imageshack.us/img816/9964/chrome2.th.jpg

  1. Any other information you think that might be useful
  1. The CIS Security profile your using, and if you imported a previous version of the config
    Internet Security, not imported.
#10

That’s a known problem. Chrome its self virtualises its tabs as separate processes. I am not sure about the exact technical details but I think that is interfering.

#11

1. Your Operating System (32 or 64 bit) and Service Pack revision
XP SP3, 32 bit, admin account.

2. Other Security and Utility Software Installed
No other security software.

3. Step by step description to reproduce the issue

a.) D+ “Training Mode” is not working properly, will not be silent, comes the D+, sandbox
pop-ups like in “Safe Mode”.

b.) Stealth Ports Wizard. Non clickable, ghost function on the window.
d1.jpg

c.) Main GUI, Firewall. Not working the “Restore All Traffic” function. Nothing happens when you click on it.
d2.jpg

4. How you tried to resolve the problem
N/A

5. Upload Memory Dumps on crash if you encounter any
N/A

6. Attach screenshots to your posts to clarify the issue further
See below.

7. Any other information you think that might be useful
N/A

8. The CIS Security profile your using, and if you imported a previous version of the config
Not imported, installation default.
Internet Security, Safe, Safe, Sandbox enabled, AV stateful.

[attachment deleted by admin]

#12

  1. Your Operating System (32 or 64 bit) and Service Pack revision
    Windows 7 64 bit Ultimate

  2. Other Security and Utility Software Installed
    MBAM, Hitman PRO (on demand scan)

  3. Step by step description to reproduce the issue
    I tried to run Alcohol 52% and get this notification: "Loading Alcohol device drivers failed! Emulation options and native driver interface of Alcohol 52% will not be available

  4. How you tried to resolve the problem."

  5. Upload Memory Dumps on crash if you encounter any
    N/A

  6. Attach screenshots to your posts to clarify the issue further
    N/A

  7. Any other information you think that might be useful
    N/A

  8. The CIS Security profile your using, and if you imported a previous version of the config
    Fresh intstall, default internet security configuration

Help please, with CIS 4.1 alcohol worked great. I need my virtual drives

#13

If it is sandboxed as PArtially Limited, it should have worked. Other than partially limited, chrome can not run in the sandbox.

#14

it worked before the upgrade

#15

It worked in other level than Partially Limited? I should work only if it is partially limited. For example, Limited level will not allow chrome to run.

#16

it worked in level partial limited,Now even with this level works

I have the beta 7 of chrome

#17

Next time please state the version number of the software that you are testing. More so when using beta, nightly builds or any type of test builds of programs.

#18

sorry thought it was not important,
Tomorrow I try with the stable version and you do know …

in Italy are the 3 am … and 'a bit late to do the tests
thanks

#19

Np. Keep us posted. But first get a decent night of sleep.

#20

#1 MAC string shows up instead of IP string in the network rules list.
#2 About dialog glitch (except english)

  1. Your Operating System (32 or 64 bit) and Service Pack revision
    Win 7 Ult x64 Turkish

  2. Other Security and Utility Software Installed

  1. Step by step description to reproduce the issue
    1# Firewall > Network Security Policy > Add a new rule with Source Address=Any / Destination Address=Any
    2# More > About

  2. How you tried to resolve the problem

  1. Upload Memory Dumps on crash if you encounter any
  1. Attach screenshots to your posts to clarify the issue further
  1. Any other information you think that might be useful
  1. The CIS Security profile your using, and if you imported a previous version of the config
    Proactive Security (clean install)

[attachment deleted by admin]