COMODO Internet Security 5.0.159634.1091 RC Bug Reports

[rhgtyink]

@lordraiden post:48

Similar problem with explorer.exe already reported 2 times but not fixed in this RC

1. Windows 7 x64
2. None
3. I make right click on a torrent file inside utorrent I make click on “open containing folder” and I get the popup “explorer.exe” is an unrecognized files and has been sandboxed as Limited…
   I press dont isolate again but is appears everytime I open a torrent folder using utorrent interface.
4. Proactive securty profile and sanbox limited.

See something new from the whislist and not only fixes would be nice.

Can you verify if uTorrent is running outside the sandbox, if uTorrent is sandboxed then all it starts is also sandboxed, maybe that causes the explorer.exe issue?

[Tech]

@EricJH post:50

The ball is now in the devs court. When they need our help or assistance they will ask in the topic of send a pm.

Thanks. Better a PM because this thread is difficult to follow your own bug…

[lordraiden]

@Ronny post:51

Can you verify if uTorrent is running outside the sandbox, if uTorrent is sandboxed then all it starts is also sandboxed, maybe that causes the explorer.exe issue?

Utorrent 1.6.1 is running out of the sandbox

[bequick]

New bug.I try to add a file from DVD to exclusions, because CIS every time detects it as malware.I’m adding it, but CIS keeps detecting it every time i open the folder.

[nime]

1. Your Operating System (32 or 64 bit) and Service Pack revision
Windows 7 x32 in VirtualBox

2. Other Security and Utility Software Installed
None

3. Step by step description to reproduce the issue
I downloaded one malware which is detected by CAV. I scanned this malware with manual scanning. CAV detected the malware. I clicked “Clean” button, and CAV deleted it. But CAV said “Not all the threats have been removed.” So it deleted the malware application but it said it was not removed.
And when I checked AV Events, CIS said “Success” for it.

4. How you tried to resolve the problem

5. Upload Memory Dumps on crash if you encounter any

6. Attach screenshots to your posts to clarify the issue further
Done
7. Any other information you think that might be useful

8. The CIS Security profile your using, and if you imported a previous version of the config
Default

[attachment deleted by admin]

[Citizen_K]

@Tech post:192

+1
Following my issue, GUI crashes, it happened again while working with the sandbox (browsing to run a program into the sandbox).

As I said the ball is in their court. We wait for their questions. No need to chatter:

@Tech post:52

Thanks. Better a PM because this thread is difficult to follow your own bug…

[andyman35]

@Xelic post:47

I’ve been running MSE along side Comodo for years now, worked fine until this RC release.
And why? Because MSE picks up way more than Comodo AV.
Anyway, I disabled MSE and the problem persists. I’ll try to uninstall it and see if that solves the problem.

Edit: had to uninstall MSE completely and re-install CSS. Let’s hope the new Comodo AV will do a proper job.

You may well find that they do co-exist without any noticeable issues,but my point is don’t be surprised if an update to either causes major,or minor problems since they are not designed to run in that manner.

[salmonela]

@salmonela post:34

another dump created after crash as requested, more info written in PM

Ok, to inform you all, Ive got modified driver (cmdguard.sys) from doskey which should solve crashing problem, Im playing now with CIS in various “treat as:” modes and no system crash for now with new driver, if something goes wrong I will let you all know

[vv5204]

@egemen post:14

You need to add it to the exceptions.

I added all exceptions, but has no effect. :-\

[Bambis]

1. Your Operating System (32 or 64 bit) and Service Pack revision
WinXP-32-SP3

2. Other Security and Utility Software Installed
McAfee Antivirus

3. Step by step description to reproduce the issue
I am selecting Manage My configurations - Export,
and comodo crashes:

A Window pops up saying:
“Ooops you have just found a bug in Comodo internet security. It needs to close.
We are sorry for the inconvenience.”

And then another one saying:
“Comodo internet security has encountered a problem and needs to close.
We are sorry for the inconvenience.”

4. How you tried to resolve the problem
I Disabled McAfee
I tried to remove comodo v4, reboot, reinstall, reboot, and try again,
but the problem still appears.
Then I tried to remove comodo, reboot, install v5, reboot, and try again,
but the problem still appears.

6. Attach screenshots to your posts to clarify the issue further
A Window pops up saying:
“Ooops you have just found a bug in Comodo internet security. It needs to close.
We are sorry for the inconvenience.”

And then another one saying:
“Comodo internet security has encountered a problem and needs to close.
We are sorry for the inconvenience.”

7. Any other information you think that might be useful
I had the same problem with Comodo 4.1.150 and I thought that v5 might solve it.

8. The CIS Security profile your using, and if you imported a previous version of the config
I am using proactive security,
Safe mode,
Fresh install (No import)

[egemen]

@bequick post:54

New bug.I try to add a file from DVD to exclusions, because CIS every time detects it as malware.I’m adding it, but CIS keeps detecting it every time i open the folder.

IT is not a bug. It is a featur. You can not exclude a virus from a removable device. You have to use Trusted files if you trust the files.

[egemen]

?Can you please search for the folloowing files in your computer and attach them:

cfp.zip and cmdagent.zip.

Thanks,
Egemen

@Bambis post:60

1. Your Operating System (32 or 64 bit) and Service Pack revision
WinXP-32-SP3

2. Other Security and Utility Software Installed
McAfee Antivirus

3. Step by step description to reproduce the issue
I am selecting Manage My configurations - Export,
and comodo crashes:

A Window pops up saying:
“Ooops you have just found a bug in Comodo internet security. It needs to close.
We are sorry for the inconvenience.”

And then another one saying:
“Comodo internet security has encountered a problem and needs to close.
We are sorry for the inconvenience.”

4. How you tried to resolve the problem
I Disabled McAfee
I tried to remove comodo v4, reboot, reinstall, reboot, and try again,
but the problem still appears.
Then I tried to remove comodo, reboot, install v5, reboot, and try again,
but the problem still appears.

6. Attach screenshots to your posts to clarify the issue further
A Window pops up saying:
“Ooops you have just found a bug in Comodo internet security. It needs to close.
We are sorry for the inconvenience.”

And then another one saying:
“Comodo internet security has encountered a problem and needs to close.
We are sorry for the inconvenience.”

7. Any other information you think that might be useful
I had the same problem with Comodo 4.1.150 and I thought that v5 might solve it.

8. The CIS Security profile your using, and if you imported a previous version of the config
I am using proactive security,
Safe mode,
Fresh install (No import)

[egemen]

Do you have a hacked windows? some sort of a desktop patched version of Windows 7?

Or have you reoved everything from trusted software vendors?

There is NO other way that explorer.exe can not be recognized by all the systems we have in CIS unless it has been patched.

@lordraiden post:48

Similar problem with explorer.exe already reported 2 times but not fixed in this RC

1. Windows 7 x64
2. None
3. I make right click on a torrent file inside utorrent I make click on “open containing folder” and I get the popup “explorer.exe” is an unrecognized files and has been sandboxed as Limited…
   I press dont isolate again but is appears everytime I open a torrent folder using utorrent interface.
4. Proactive securty profile and sanbox limited.

See something new from the whislist and not only fixes would be nice.

[lordraiden]

@egemen post:63

Do you have a hacked windows? some sort of a desktop patched version of Windows 7?

Or have you reoved everything from trusted software vendors?

There is NO other way that explorer.exe can not be recognized by all the systems we have in CIS unless it has been patched.

my explorer.exe file is the original one I have all the win 7 updates intalled. I will try in another computer.
If somebody has utorrent please try to do the same.

If I add explorer.exe in the trust list it dont appear.

[egemen]

@lordraiden post:64

my explorer.exe file is the original one I have all the win 7 updates intalled. I will try in another computer.
If somebody has utorrent please try to do the same.

If I add explorer.exe in the trust list it dont appear.

Well you were in the discussion with me about this trusted vdemro option. Have you somehow removed all these vendors from your trusted sofwtare vendor list?

[Bambis]

@egemen post:62

?Can you please search for the folloowing files in your computer and attach them:

cfp.zip and cmdagent.zip.

Thanks,
Egemen

Here is the cfp.zip (From comodo V4)
I cant find any cmdagent.zip Only cmdagent.exe

If you want I can uninstall v4, install v5 and send you this cfp.zip also,
but it will be very painful as I cant save the config and I will have to reconfig everything from scratch.

[attachment deleted by admin]

[egemen]

@Bambis post:66

Here is the cfp.zip (From comodo V4)
I cant find any cmdagent.zip Only cmdagent.exe

Thanks Bambis. It would be more helpful if you can give me cfp.zip from CIS 5? Can you try to crash CIS and send me the version from CIS 5?

thanks,
Egemen

[Bambis]

It will be very painful to reinstall comodo,
as I cant save the config and I will have to reconfig everything from scratch.

[Bambis]

OK I ll do it…

[Bambis]

Dear Egemen,
Please find attached the cfp.zip from v5

[attachment deleted by admin]