Comodo HopSurf Bug Reports

Please post all bug reports & BSOD’s here and make sure to include:

  1. Your Operating System (32 or 64 bit) and Service Pack revision (Instructions for XP and Vista)
  2. Other Security and Utility Software Installed
  3. Step by step description to reproduce the issue
  4. How you tried to resolve the problem
  5. Upload Memory Dumps on crash if you encounter any
  6. Attach screenshots to your posts to clarify the issue further
  7. Any other information you think that might be useful

It’s vital to provide all this information, so the developers can quickly identify and fix bugs faster.


I had Comodo Internet Security 3.8 and updated to 3.9. I also installed the safe surf and had the icon in the tray and could access settings etc for the memory protection porttion of the program. But I started having problems with the new 3.9 version of Comodo and uninstalled it and then reinstalled using the new setup provided by Comodo when upgrading from 3.8. This new setup is the only way to properly install the new version 3.9 when 3.8 is installed as I painfully found out. Now with the 3.9 version of Comodo installed the safe surf is listed in the comodo toolbar but when I click on it nothing happens. When I try to installl the memory protection firewall it states it is already installed but I can’t see any icon or other means to click on to setup the settings for use. I have 3.9 Internet Security installed with Antivirus, Superantispyware, malwarebytes installed now with 3.9 and everything seems to work okay except for the safe surf in the toolbar. There is not program settings available for safe surf when I click on it. Also, version 3.8 CIS ran flawlessly with these programs running and this is why I upgraded to 3.9 of CIS. I am using Comodo for all my protection now, with the exception of superantispyware and malwarebytes. By the way Superantispyware is the best malware killer I have used along with CIS. Can you tell me how to reinstall the safe surf protection? When I try to reinstall, it states the program is already installed.
My system specs: windows xp sp3, 3gb ram, 2.66 duo core 2, 2tb of harddrives, firefox

Hopsurf Beta Released!

Please continue posting bug reports in the Hopsurf Beta Bug Reports Thread.