The bug/issue
- What you did: Started nfsd.exe service (HaneWIN NFS Server 1.1.72)
- What actually happened or you actually saw: The nfsd.exe service is stopped after one second. No related log entries appear in the Firewall nor the Defence+ modules
- What you expected to happen or see: The process keeps running
- How you tried to fix it & what happened: Set only the Firewall Module to “Disabled”, the process keeps running then (defence+ mode “safe”, sandbox mode “enabled”
- If its an application compatibility problem have you tried the application fixes here?: Yes - set it as Installer or Updater
- Details & exact version of any application (execpt CIS) involved with download link: HaneWIN NFS Server 1.1.72 http://soft.hanewin.de/nfs1172.exe
- Whether you can make the problem happen again, and if so exact steps to make it happen: It happens every time the Firewall module is set to “Safe”
- Any other information (eg your guess regarding the cause, with reasons): My initial guess was it is the Defence+ module that blocks the service. The executable is added as trusted in the Defence+ module. However, turning the defence+ to “disabled” does not help, nor setting the nfsd.exe as installer. It is the firewall module that needs to be disabled for the service to run.
Files appended. (Please zip unless screenshots).
- Screenshots illustrating the bug: NO
- Screenshots of related CIS event logs and the Defense+ Active Processes List: NO
- A CIS config report or file. NO
- Crash or freeze dump file: NO
Your set-up
- CIS version, AV database version & configuration used: Comodo Firewall 5.3.176757.1236
- a) Have you updated (without uninstall) from CIS 3 or 4: NO
b) if so, have you tried a clean reinstall (without losing settings - if not please do)?: - a) Have you imported a config from a previous version of CIS: NO
b) if so, have U tried a standard config (without losing settings - if not please do)?: - Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.): NO
- Defense+, Sandbox, Firewall & AV security levels: D+= SAFE , Sandbox=Enabled , Firewall =SAFE , AV = N/A
- OS version, service pack, number of bits, UAC setting, & account type: Windows 7, 32bit, UAC enabled, admin account
- Other security and utility software installed: Avira Antivir 10.0.0.611
- Virtual machine used (Please do NOT use Virtual box): NO
A ticket# #UDH-635091 is opened with Comodo Support Desk