Comodo Firewall ignoring 'remember' request

I am a newbie with Comodo Firewall, and getting frustrated that when a program such as AVG free, seeks access and I tick to remember I have approved that program, AVG keeps on coming up seeking access so I get numerous requests logged from AVG - and other programs.
Surely if I ask that Comodo firewall remember my selection, it should do just that.

Hi and welcome,

The alerts created by allow+remember option can be more or less specific. You can also assign broad policies. Please tell you what accesses are you having problems with, screenshots would help. Are you talking about the firewall or Defense+? Please tell us what’s your alert frequency level in “firewall > advanced > firewall advanced settings > alert settings” tab.