Comodo firewall crashes [Issue Report]

The bug/issue

  1. What you did:looking at a web page usually
  2. What actually happened or you actually saw:Comodo firewall crashed
  3. What you expected to happen or see:no crash
  4. How you tried to fix it & what happened:send crash report, but allways blocked
  5. If its an application compatibility problem have you tried the application fixes here?:
  6. Details & exact version of any application (execpt CIS) involved with download link:win 7 pro ver 7.1 ie9
  7. Whether you can make the problem happen again, and if so exact steps to make it happen:12 times on one computer and multiple times on others at random
  8. Any other information (eg your guess regarding the cause, with reasons):

Files appended. (Please zip unless screenshots).

  1. Screenshots illustrating the bug:Comodo says it has a bug or it needs to close for unknown reason
  2. Screenshots of related CIS event logs and the Defense+ Active Processes List:
  3. A CIS config report or file.
  4. Crash or freeze dump file:attached latest.
  5. Screenshot of More~About page. Can be used instead of typed product and AV database version.

Your set-up

  1. CIS version, AV database version & configuration used:default to modified.
  2. a) Have you updated (without uninstall) from CIS 3 or 4:no?
    b) if so, have you tried a clean reinstall (without losing settings - if not please do)?:
  3. a) Have you imported a config from a previous version of CIS: no
    b) if so, have U tried a standard config (without losing settings - if not please do)?:
  4. Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.):default to modified
  5. Defense+, Sandbox, Firewall & AV security levels: D+= , Sandbox= , Firewall = , AV =
  6. OS version, service pack, number of bits, UAC setting, & account type:win7p7.1 64?bit uac opt out to in
  7. Other security and utility software installed:avast virus
  8. Virtual machine used (Please do NOT use Virtual box):

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Is this correct? I have another 20+ Comodo crash file Zips on several computers all running different configurations. Do you need more to fix it? Thanks

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Thank you for your Issue report it does lack some information.

It is always best to supply a full report Example here.

Moved to verified.

Thank you


Thanks Den…, I did my best, sorry. It is a new load of Win7.1 pro about 2 mo old. Just very minimal to test stability/security. It has crashed about 12 times in last 2 mo with no clear pattern. Just says encountered an unknown or it has a bug and then the report is allways blocked from upload to Comodo. Hope this helps. It does the same on at least 3 other computers XP pro and Win 7. All runnung latest Comodo and/or Avast/Essentials Av.