The bug/issue
- What you did:looking at a web page usually
- What actually happened or you actually saw:Comodo firewall crashed
- What you expected to happen or see:no crash
- How you tried to fix it & what happened:send crash report, but allways blocked
- If its an application compatibility problem have you tried the application fixes here?:
- Details & exact version of any application (execpt CIS) involved with download link:win 7 pro ver 7.1 ie9
- Whether you can make the problem happen again, and if so exact steps to make it happen:12 times on one computer and multiple times on others at random
- Any other information (eg your guess regarding the cause, with reasons):
Files appended. (Please zip unless screenshots).
- Screenshots illustrating the bug:Comodo says it has a bug or it needs to close for unknown reason
- Screenshots of related CIS event logs and the Defense+ Active Processes List:
- A CIS config report or file.
- Crash or freeze dump file:attached latest.
- Screenshot of More~About page. Can be used instead of typed product and AV database version.
Your set-up
- CIS version, AV database version & configuration used:default to modified.
- a) Have you updated (without uninstall) from CIS 3 or 4:no?
b) if so, have you tried a clean reinstall (without losing settings - if not please do)?: - a) Have you imported a config from a previous version of CIS: no
b) if so, have U tried a standard config (without losing settings - if not please do)?: - Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.):default to modified
- Defense+, Sandbox, Firewall & AV security levels: D+= , Sandbox= , Firewall = , AV =
- OS version, service pack, number of bits, UAC setting, & account type:win7p7.1 64?bit uac opt out to in
- Other security and utility software installed:avast virus
- Virtual machine used (Please do NOT use Virtual box):
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