The bug/issue
- What you did: I tested a malware file with right click “Run in Comodo Sandbox”.
- What actually happened or you actually saw: The result is a BSOD and my OS automatically restarted. Nothing happens under XP, crashes under Vista only! (Win7=?) I uninstalled my CIS 5.3, installed firewall only but the result is the same.
- What you expected to happen or see: N/A
- How you tried to fix it & what happened: Can not be solved by the user.
- If its an application compatibility problem have you tried the application fixes here?: N/A
- Details (exact version) of any application involved with download link: N/A
- Whether you can make the problem happen again, and if so exact steps to make it happen: N/A
- Any other information (eg your guess regarding the cause, with reasons): This is the file:
http://camas.Comodo.com/cgi-bin/submit?file=e28266dfdb078e7f9c5ed50980a2cb1470eba05ab4f935c20cbc219b0b8c6f9b
Files appended. (Please zip unless screenshots).
- Screenshots illustrating the bug: N/A
- Screenshots of related CIS event logs and the Defense+ Active Processes List: N/A
- A CIS config report or file: Attached
- Crash or freeze dump file: Attached
Your set-up
- CIS version, AV database version & configuration used: 5.3.xxx.1236 Firewall, N/A, Internet Security profile.
- a) Have you updated (without uninstall) from CIS 3 or 4: No
b) if so, have you tried a clean reinstall (without losing settings - if not please do)?: Yes - a) Have you imported a config from a previous version of CIS: No
b) if so, have U tried a standard config (without losing settings - if not please do)?: Yes - Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.): No
- Defense+, Sandbox, Firewall & AV security levels: D+ = Safe, Sandbox = Enabled, Firewall = Safe, AV = N/A, “will be treated us” = Untrusted.
- OS version, service pack, number of bits, UAC setting, & account type: Vista SP2 32 bit, UAC disabled, Admin account.
- Other security and utility software installed: IObit Malware Fighter 1.1
- Virtual machine used (Please do NOT use Virtual box): No
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