A. THE BUG/ISSUE (Varies from issue to issue)
[ol]- Summary - Give a clear summary in the topic subject, NOT here.
Can U reproduce the problem & if so how reliably?:
Every time.
If U can, exact steps to reproduce. If not, exactly what U did & what happened: 1:Start Comodo Dragon as sandboxed FV. I have tried running Dragon Virtualised using the ‘Switch to Virtual mode’ in the Comodo Dragon menu, manually running CD using the Sandbox menu in Comodo Firewall after resetting the sandbox, and inside the Virtual Desktop. The effect is the same for all. 2:I cannot save or upload any files to any site (when I click ‘choose file’ in Comodo forum attachment, the browser just blinks and I don’t see my folders, when I right click and select save on images, nothing happens).
If not obvious, what U expected to happen:
Comodo should be able to upload and save images.
If a software compatibility problem have U tried the conflict FAQ?:
NA
Any software except CIS/OS involved? If so - name, & exact version:
Comodo Dragon 31.1.0
Any other information, eg your guess at the cause, how U tried to fix it etc:
This started happening after the last update. The previous version was working fine.
I tried disabling extensions, resetting the browser and sandbox, and uninstalling and reinstalling Comodo Firewall. None of this helped.
A full dump, made using KillSwitch when Ice Dragon was running virtualized, can be downloaded from here: MEGA
Here is the same for Comodo Dragon MEGA
Also, note that the green border is missing and Adobe Flash Player(Latest version) plugin fails to load randomly in websites with flash content.
[/ol]
B. YOUR SETUP
[ol]- Exact CIS version & configuration:
Comodo Firewall 7.0.315459.4132
Have U made any other changes to the default config? (egs here.):
Defense + safe mode; BB disabled; Firewall safe mode; Av not installed;
Have U updated (without uninstall) from CIS 5 or CIS6?:
No
[li]if so, have U tried a a clean reinstall - if not please do?:
NA
[/li]- Have U imported a config from a previous version of CIS:
No
[li]if so, have U tried a standard config - if not please do:
NA
[/li]- OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
Win 8.1 Pro 64bit with all updates
Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system:
a=Zemana, Malwarebytes AntiExploit, Avast Free b=None
[/ol]
Please try reinstalling CIS by following the advice I give in this post and see if the problem continues after that. Very often just unintalling and reinstalling, without running the removal tool, is not sufficient to fix issues such as this.
For only information.
All browsers work for me in Sandbox.
IE 10, CID poortable, СD portable, FF portable.
There are green borders. Only doesn’t work FF portable.
Even FW doesn’t give requests for connections FF. (it only in Sandbox).
But: Win7 32 SP1.
I don’t create the report, there is a check.
Edit: I found a problem with FF.
Not correct badge (label).
There is another in the App\Firefox folder
From it everything works.
But begins with pure Firefox. (without additions, bookmarks, etc.)
Excuse for that to created a Reply.
christarzan, please create and attach a diagnostics report to your first post.
Also, start dragon sandboxed. Then open KillSwitch, right-click on any process, and choose to make a Full Dump. Then upload that to a file-sharing site, such as this one, and paste the download link in your first post.
Finally, please edit your first post so that it is in the format provided here.
If you need any help with anything please feel free to ask.
Thanks. However, your first post was not quite in the correct format. I have put it in that format, and tried to move information around accordingly. However, it’s possible I’ve made a mistake. Please look it over and make sure that everything looks correct.
For future reference, to use the format you can just copy and paste the code. Then replace the question marks with your responses.
Thank you very much for your report in standard format, with all information supplied. The care you have taken is much appreciated by Comodo, and will increase the likelihood that this bug can be fixed.
Developers may or may not communicate with you in the forum or by PM/IM, depending on time availability and need. Because you have supplied complete information they may be able to replicate and fix the bug without doing so.
I have been informed that apparently it would be best if a separate bug report were created for each of the three problems. Therefore, let’s make this one specifically about the green border issue. I will modify it myself accordingly once you respond. However, I also need to know how is Dragon being run? Is it being run from the widget, inside the Virtual Desktop, by right-clicking to run sandboxed, or from manually adding it to always be sandboxed?
I’ll send you a PM with the code from this report. That way you can just paste it in your two new topics and change a few things around.
If I run Dragon Virtualised using the ‘Switch to Virtual mode’ in the Comodo Dragon menu and if I manually run CD using the Sandbox menu in Comodo Firewall after resetting the sandbox, the effect is the same. I have noticed the same inside the Virtual Desktop.
Please let me know if this is specific to Comodo Dragon? If I don’t know that I cannot re-open this in the tracker. Also, if it does not happen with Ice Dragon I will need a Full Dump created while CD is run as FV.
Yes, this report is fine :azn: