Comodo CPU suck

Running Comodo 10.2.0.6526

Whenever I open a Windows 10 file explorer window (infrequent on a daily basis), Comodo grabs about 15% CPU for about 60-90 seconds and the system bogs down. Often Explorer will crash and sometimes all my desktop icons will get stacked to the left side of the screen (I have an app that restores the desktop icons, thankfully). This just happened again.

Any ideas as to what Comodo is doing and how to fix this?

Log Name: Application
Source: Application Hang
Date: 5/6/2018 5:09:31 PM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: xxxxxxxxxxx
Description:
The program explorer.exe version 10.0.16299.402 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 1700
Start Time: 01d3e1e3ae80d3b6
Termination Time: 0
Application Path: C:\Windows\explorer.exe
Report Id: 4ca4d626-9e50-4f01-96e8-c147ed3f6e50
Faulting package full name:
Faulting package-relative application ID:

Hi Iamme99,

Sorry for the inconvenience caused. Please check your PM and share us the requested logs by following the steps provided.
Thanks in advance.

Kind Regards,
PremJK

I am not able to trap this problem per the instructions.

When the problem occurs (like it just did a couple of minutes ago), the taskbar and all Windows commands freeze. I cannot do a Win-R to open the RUN command to use the command you specified (c:/dumps/procdump64 -e -ma -w explorer.exe).

When I did mange to successfully issue this command after control was returned to me, all I saw were DOS screens with the following rows:

11:10:25] Exception: E06D7363.?AUXH@Cn@@
[11:10:25] Exception: E06D7363.?AUXH@Cn@@
[11:10:26] Exception: E06D7363.?AUXH@Cn@@
[11:10:26] Exception: E06D7363.?AUXH@Cn@@
[11:10:27] Exception: E06D7363.?AUXH@Cn@@
[11:10:27] Exception: E06D7363.?AUXH@Cn@@

I do not know how to interpret these messages.

I need some other solution as this problem typically occurs twice a day and usually causes explorer.exe to crash and have to be restored.